Bartlemas Surgery
The East Oxford Health Centre, 1 Manzil Way, Oxford, Oxfordshire, OX4 1XDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good consultation
Rated 4 stars out of 5
by Camilla Gugenheim - Posted on 24 September 2024
I saw a doctor yesterday (this app won’t allow me to use her name which is a shame) and I really liked how she was with me. Taking me seriously and reassuring me and talking to me as a person who can take responsibility for my own health. I think it’s really important for GPs to help us to do that. I don’t take it for granted because not all doctors do this. So it’s especially good to find one who does. Thank you.
Visited September 2024
Bartlemas Surgery has not yet replied.
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Review titled Excellent consultation
Rated 5 stars out of 5
by Marina - Posted on 15 March 2024
A huge thank you to the GP for having conducted the consultation in a professional but also caring and compassionate manner. The GP was able to make me feel at ease, reduced my anxiety, and made me feel totally comfortable. The GP listen carefully to all my concerns and provided very valuable answers….I felt reassured. During the consultation the GP never hurried me (despite the fact I arrived late due to being stuck in traffic), thank you to the GP for seeing me.
Visited March 2024
Bartlemas Surgery has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
Very helpful and I didn’t feel rushed. The Dr explained everything very well and listened to me. She also sent me links to help with what I went for.
Visited February 2024
Bartlemas Surgery has not yet replied.
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Review titled Kind, compassionate and very effective service
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
Great experience- i came in for a query re: prescription which was solved straight away and was even able to join the vaccine queue. Practice was clean, very well organised, and all staff was absolutely lovely. No request was too much. Thank you!
Visited October 2023
Bartlemas Surgery has not yet replied.
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Review titled Average
Rated 2 stars out of 5
by Anonymous - Posted on 09 May 2024
It’s been impossible to get through to the GP the lines are busy and when you go to the GP it’s empty and quiet. The system is not working you get sent a text to ask to book an appointment and trying to get one is actually impossible which then delays you getting your results which cause the patient unnecessary stress and anxiety, this system of calling backs makes you later in the month to a GP are the GP aware that you can’t actually get a appointment as they’ve asked?
Visited August 2023
Bartlemas Surgery has not yet replied.
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Review titled Phone call appointments.
Rated 2 stars out of 5
by Anonymous - Posted on 20 January 2023
General phone appointment service. I have lumps on my neck and I did a blood test. They told me to book an telephone appointment to spoke about the results. Taking the phone from my bag, I hang up by mistake. I phoned call straight away to the same number and they didn't pick me up. When I call back to the main number and I ask about what to do next time if I miss the phone call what I have to do, if wait for a second phone call or what I have to do, she wasn't clear. She only talk about I have to call next Monday for another appointment (today is Friday) because they don't have any available appointment in the next two weeks. She wasn't clear at all. And you know what? Monday I have to travel abroad for work. This people are comfortable in the office not asking questions and solving nothing. I am really worried about this lump in my neck. Very disappointment with the phone call service.
Visited January 2023
Bartlemas Surgery has not yet replied.