BALLATER SURGERY
108 Chislehurst Road, Orpington, Kent, BR6 0DPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Avoid unless you can diarise ailments
Rated 2 stars out of 5
by Anonymous - Posted on 29 June 2023
Not for the first time I called for an appointment for something I am suffering with today which from past experience could be managed with a prescription medicine only to be offered a phone appointment in 3 weeks time, pointless, will now suffer for the next 5 days. Have had to complete an email consultation and wait to see if that is dealt with in the next 48 hours, all this and they are still accepting new patients, they can have my place as I will look elsewhere, avoid unless you can diarise ailments.
Visited June 2023
Review titled BALLATER SURGERY
Replied on 07 August 2023
Thank you for your response. We are currently looking at our appointment availability have put some additional appointments to support the growing number of patients registered to the practice.
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Review titled Great Staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
What a great service. Receptionist are always friendly and helpful. They definitely go the extra mile. Great surgery for woman’s health. Would recommend but feel like I’d rather keep it a secret so I can get an appointment with my favourite doctor.
Visited February 2023
Review titled BALLATER SURGERY
Replied on 07 August 2023
Thank you for your feedback and we are pleased to hear that the staff are friendly and helpful. The reception team are often under a lot of pressure so I will share your feedback with them.
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Review titled Won't give me access to my medical records
Rated 1 star out of 5
by Christopher James Bennett - Posted on 03 January 2023
Despite signing a form in September 2022 to have full access to my medical records, multiple telephone calls and being told to submit my compliant via e-consult and their own feedback form, I still don't have access and haven't had any response. My understanding is that under GDPR rules they are legally obliged to give me access to my records.
Visited December 2022
Review titled BALLATER SURGERY
Replied on 07 August 2023
Thank you Mr Bennett. I have contacted the PCSE on several occasions for your medical records to be disclosed. Can I advise that you contact them again.