Axbridge Surgery
The Surgery, Houlgate Way, Axbridge, Somerset, BS26 2BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful
Rated 5 stars out of 5
by Lydia - Posted on 06 July 2023
I have been very impressed with the service I received for helping me and guiding me with my son. Very impressed with the follow up phones calls and information given to me to help!!
Visited January 2023
Review titled Axbridge Surgery
Replied on 10 July 2023
We were so pleased to read your review of your positive experience with us and thank you for taking the time to post it. Celia Townend Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 April 2023
After having Covid badly the doctor recommended I have a range of blood tests and urine test to check my kidneys. The doctor also checked my blood pressure and he asked me to do blood pressure readings for two weeks and write a record of the results. I had a consultation with the doctor and he checked my heart and lungs. He was a new doctor and he was thorough.
Visited January 2023
Review titled Axbridge Surgery
Replied on 10 May 2023
This is very good to hear, we are very pleased to learn that you were so pleased with our service Celia Townend Practice Manager
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Review titled Thoughtful practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2022
I phoned the surgery feeling absolutely dreadful. A doctor phoned back later and I was asked various questions. After a discussion about my symptoms, I was asked if I wished one of two things to happen: did I want to come in and be seen (absolutely not, I thought!) or would I rather have antibiotics arranged from the chemist. The whole conversation was focused, I felt that I was listened to and it was made clear what I should do if I didn’t feel better within a certain time frame. No spreading of my germs or having to leave my sickbed. Brilliant! Thank you!
Visited November 2022
Review titled Axbridge Surgery
Replied on 21 November 2022
Thank you for taking the time to leave this review, we are pleased to hear that you received such efficient service from us and I have passed this on to our clinical team. Celia Townend Practice Manager
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Review titled Illness in the community
Rated 3 stars out of 5
by Anonymous - Posted on 11 February 2023
When there is a developing trend of illness in the community I was disappointed the Doctor did not factor that into my diagnosis. Had he done that I’m sure the diagnosis would have been more accurate and my treatment more effective.
Visited November 2022
Review titled Axbridge Surgery
Replied on 16 February 2023
We were disappointed to read that you did not have a good experience with us. If you would like to discuss this further please contact me at the Practice. Celia Townend Practice Manager
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Review titled Fantastic GP
Rated 5 stars out of 5
by Bridget - Posted on 10 November 2022
The Doctor I saw at this surgery has expertise in the treatment of the menopause. I was extremely impressed with her knowledge of the subject and her explanation about how HRT works. I would recommend her without hesitation to anyone experiencing menopausal symptoms.
Visited November 2022
Axbridge Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Stuart Lewis - Posted on 16 November 2022
On Saturday 22nd October myself and my wife had our covid and Flu jabs what an excellent way this was carried out it was done with military precision by caring and efficient staff. Very impressed well done to all involved at the practice.
Visited October 2022
Review titled Axbridge Surgery
Replied on 21 November 2022
Thank you for your review - we certainly put a lot of planning into our immunisation clinics so your comments have been appreciated by all involved.
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Review titled I felt very looked after every visit.Thank you
Rated 5 stars out of 5
by Robert Vivian Gardiner - Posted on 26 October 2022
All the staff at my surgery are very kind and helpful,as I had to visit every 4 days in order to change my plasters on the top of my head which was needed after surgery Thank you Robert Gardiner-Yeates
Visited October 2022
Review titled Axbridge Surgery
Replied on 27 October 2022
I have passed this compliment on to our nursing team. Thank you for taking the time to leave a review. Celia Townend Practice Manager