Atlantic Medical Group
St Clare Medical Centre, St Clare Street, Cape Cornwall, Penzance, TR18 3DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Limited services
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2024
The website does not give any information on the services that they do/don't provide and when I rang to try to book an appointment I was greeted by an irate receptionist who told me that they don't provide a service that they did a month prior.
Visited April 2024
Atlantic Medical Group has not yet replied.
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Review titled Professional and courteous care
Rated 5 stars out of 5
by stephen pinfield - Posted on 17 April 2024
I transferred to this practice . I needed to see a Dr . I rang the practice early in the morning and was offered an afternoon appointment. On arrival I was initially by a very friendly receptionist and seen exactly on time by a very nice Dr who listened carefully to me and I was never rushed for time . I was extremely happy with my experience. 3 months later I needed to speak to a Dr I telephoned in the morning and a few hours later a Dr called me . Once again he listened to me and gave me his professional advice . In the afternoon I called in at the practice and everything had been prepared for me and a prescription ready to pick up . It was incredibly good service and I wish to thank everyone from the courteous telephone operators to the friendly practice receptionist to the professional Doctors . In my experience Atlantic Medical Group provide an incredibly good service .
Visited December 2023
Atlantic Medical Group has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sylvia Care - Posted on 03 July 2023
Great Surgery, Polite, patient and helpful staff. Always willing to listen, help and advise. Nothing is too much trouble ...if you need help they will always do their best to accommodate you. Would definitely recommend.
Visited July 2023
Atlantic Medical Group has not yet replied.
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Review titled Great out of hours service
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
Seen at the new Saturday morning drop in session. Waited a minimal time, seen early and quickly by a kind doctor who actually listened to my request. Excellent service, such a relief to be able to see someone and not have to rely on 111
Visited July 2023
Atlantic Medical Group has not yet replied.
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Review titled Grateful
Rated 5 stars out of 5
by Brenda Polglase - Posted on 17 June 2023
Having had several dealings with this surgery or the past couple of months, I feel that we are extremely fortunate to have such a well run practice with excellent doctors, nurses, and health care assistants .Over the past couple of months I have had telephone consultations and face to face appointments, all of which gave the same high level of care. Thank you very much to all the staff at Atlantic Medical Group for providing team work at the highest level.
Visited June 2023
Atlantic Medical Group has not yet replied.
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Review titled Prompt out of hours consultation
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2023
I was able to see a doctor on Saturday morning. After a brief phone consultation I was invited in and seen within 15 minutes. My problem was quickly diagnosed, treatment effected and a prescription issued. All very efficient.
Visited June 2023
Atlantic Medical Group has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
From Reception Team to Clinicians All very helpful, and i felt very reassured when i left, Great Team
Visited May 2023
Atlantic Medical Group has not yet replied.
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Review titled Horrible experience.
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2023
I've been with this practice for years and have had non-stop medical gaslighting from numerous GP's. I have been denied referrals, medications and diagnosis', they have messed up prescriptions, referrals, sick notes, you name it. I honestly feel like I cannot tell my GPs what is going on as I know ill be gaslit. It's impossible to get an appointment and there is no online econsult which is horrible as someone with anxiety. Being chronically ill I rely on a good relationship with my GP but unfortunately, alverton constantly miss the mark. Please avoid this surgery. I'll be leaving.
Visited December 2022
Atlantic Medical Group has not yet replied.