Aspen Medical Practice
Aspen Centre, Horton Road, Gloucester, Gloucestershire, GL1 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bloods
Rated 5 stars out of 5
by Joana Da Silva - Posted on 11 April 2024
The best bloods I had taken!!! Didn’t feel a think and surprisingly the Phlebotomists Found my vein quickly . Thank you
Visited April 2024
Review titled Aspen Medical Practice
Replied on 11 April 2024
Dear Joana, Thank you for taking the time to share your positive experience with our Phlebotomist. We will ensure your lovely feedback is passed on. Kind regards, Aspen Medical Practice
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Review titled This is how it should be
Rated 4 stars out of 5
by Howard Peacey - Posted on 19 April 2024
Recently used e-consult for the first time. I was in considerable pain and needed professional advice and treatment, Knowing my options were 111,a&e , Aspen Telephone queues or Reception waits none appealed so decided to try e-consult. Wow! what a result, easy to use, sent e-consult to surgery at 7.30 am had return Telephone call at 9.0am, Aspen Face to face appointment with Paramedic at 10.30 am was home having picked up prescription at 11:30am 4 hours for the complete process. Consultation was Empathetic, professional and a genuine feeling of care, paramedic was exemplary in attitude and care I have often been a critic of the Aspen Center but credit where credit is due I will use this service in future. This is how gp Services should be.
Visited April 2024
Review titled Aspen Medical Practice
Replied on 19 April 2024
Dear Howard, Thank you for your lovely feedback, we are really glad to hear the your positive experience you encountered with both our eConsult service and your consultation with one of our Paramedics. We will sure this review is passed onto the staff members involved. We are always really grateful to hear positive experiences so thank you again for sharing this with us. Best wishes, Aspen Medical Practice
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Review titled Great service
Rated 4 stars out of 5
by Viki - Posted on 06 March 2024
Today after taking my dad to a hospital pre assessment they found an issue on his ECG, Aspen Centre saw him straightaway for another ECG and an emergency follow up , can't fault the swift action during this scary time.
Visited March 2024
Review titled Aspen Medical Practice
Replied on 07 March 2024
Dear Viki, Thank you for your kind feedback, we really appreciate you taking the time to share this. We will ensure this is passed on to all staff members. Best wishes, Aspen Medical Practice
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Review titled Friendly Nurse
Rated 5 stars out of 5
by Michael Scrivens - Posted on 11 March 2024
My nurse was very friendly and thoughtful, she made sure I was happy with the procedure. The nurse was able to get my blood first time, it was relatively painless and quick.
Visited March 2024
Review titled Aspen Medical Practice
Replied on 11 March 2024
Dear Michael, Thank you for this lovely feedback. We are really glad to hear the nurse was friendly and thoughtful - we will ensure this is passed on to her. Kind regards, Aspen Medical Practice
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Review titled Not good
Rated 2 stars out of 5
by Chris Dunford - Posted on 21 March 2024
Used to get my repeat prescription both medication at the beginning of the month and now someone at aspen house has split them apart by nearly two weeks when I’m struggling with it supplies at different times of the month!!
Visited March 2024
Review titled Aspen Medical Practice
Replied on 22 March 2024
Dear Chris, Thank you for taking the time to give us your feedback. If you would like to call the practice on 01452 337733 and select option 1, this will take you to our prescriptions department. You will be able to discuss this with one the prescription team who should be able to answer any questions you have. Kind regards, Aspen Medical Practice
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Review titled Fast efficient friendly nurse for blood test
Rated 5 stars out of 5
by Damian - Posted on 13 March 2024
I was called in almost immediately after registering my arrival. The nurse was very friendly and put me at ease such that I didn't even feel the needle go in. I was in and out within 5 minutes of arrival.
Visited March 2024
Review titled Aspen Medical Practice
Replied on 13 March 2024
Good morning, Thank you for your kind feedback, we appreciate you taking the time to share your positive experience. We will ensure the clinician is informed of this. Best wishes, Aspen Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Jeanette - Posted on 15 March 2024
Had a appointment with the diabetic clinic and it was amazing, really well run and explained everything that was very helpful
Visited March 2024
Review titled Aspen Medical Practice
Replied on 15 March 2024
Dear Jeanette, Thank you for your feedback. We are so glad to hear you found the Diabetes Group helpful, we will ensure this feedback is passed on to the team. Best wishes, Aspen Medical Practice
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Review titled Nurse appointment
Rated 4 stars out of 5
by Anonymous - Posted on 26 February 2024
I had a blood test at 9:28am on 26/2/24. The nurse called me in ahead of time and was so friendly and put me at ease
Visited February 2024
Review titled Aspen Medical Practice
Replied on 27 February 2024
Good Morning, Thank you for your kind feedback, we will ensure this is passed onto the Nurse involved. Best wishes, Aspen Medical Practice
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Review titled Consistently professional and warm friendly practice
Rated 5 stars out of 5
by Tim Harrison - Posted on 08 February 2024
The two medical practitioners I saw today were professional, straightforward, clear and appropriately friendly in their examination of me today
Visited February 2024
Review titled Aspen Medical Practice
Replied on 15 February 2024
Dear Mr Harrison, Thank you very much for your feedback. We will ensure your kind words are forwarded onto the two Clinicians involved in your care. Best wishes, Aspen Medical Practice
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2024
Attended for my blood test appointment. Was seen on time. Everything checked with me. Usually have a little difficulty giving blood. Was done extremely quickly. Very smiley and chatty phlebotomist
Visited February 2024
Review titled Aspen Medical Practice
Replied on 16 February 2024
Good Afternoon, Thank you for your feedback, we are so glad to hear you had a positive experience. We will ensure this is passed on to our phlebotomist. Best wishes, Aspen Medical Practice