Archwood Medical Practice
Woodley Health Centre, Hyde Road, Woodley, Stockport, SK6 1NDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant practice
Rated 5 stars out of 5
by Elaine Sambridge - Posted on 28 August 2024
I phoned to see if a report had arrived from the cardiologist. It had arrived this morning. I'm anxious as have a problem with my heart and need meds changing and new ones added. I also need bloods checking and asked if I could see my GP. The receptionist was amazing. I told her how worried I am and she reassured me that the report didn't say urgent. She then sent the report urgently to the pharmacy team. She then booked me in for the blood check next week and also arranged for my GP to call me a week today. What an amazing service, I couldn't ask for more.
Visited August 2024
Review titled Archwood Medical Practice
Replied on 28 August 2024
Dear Mrs Sambridge, thank you so much for taking the time to feedback on your positive experience today. It is very much appreciated! I will make sure it is shared with our reception team. Sara, Practice Manager
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Review titled Excellent Care
Rated 5 stars out of 5
by Excellent care - Posted on 08 June 2024
The receptionists were really helpful and managed to book my blood test, asthma check and doctors appointment all on the same morning. The Female doctor that I saw really listened to me and remembered what I had said on a previous appointment- she gave me confidence with the extreme pain that I am currently suffering. She suggested a telephone review for my next appointment to save me struggling to get to the surgery. I felt really cared for and understood- thank you
Visited June 2024
Review titled Archwood Medical Practice
Replied on 21 June 2024
Thank you so much for taking the time to feedback on your experience at the practice. It means a lot to our team to know that our patients feel cared for and understood. Sara, Practice Manager
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Review titled Fantastic Dr
Rated 5 stars out of 5
by Kerrie Wagstaff - Posted on 05 June 2024
I attended the surgery today with my daughter and she was seen by a certain doctor. I just wanted to say how amazing this doctor is and the advice and support she gave my daughter was immensely helpful. We came away and felt we were finally being listened to and getting somewhere. Thanks again to this doctor for everything.
Visited June 2024
Review titled Archwood Medical Practice
Replied on 05 June 2024
I'm delighted that you had such a positive experience at the practice. Thank you for taking the time to tell us about it - I will make sure your comments are shared with the doctor you spoke to. Sara, Practice Manager
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Review titled Rushed
Rated 3 stars out of 5
by Anonymous - Posted on 15 May 2024
The Doctor I saw it felt like she was rushing me and wasn't really listening I felt like I wasted my time trying to get help.
Visited May 2024
Review titled Archwood Medical Practice
Replied on 15 May 2024
I'm very sorry that you felt this way. This isn't the outcome we want for our patients. I would be grateful if you would contact me on 0161 983 5800 or by email to gmicb-stockport.archwoodsurgery@nhs.net so that I can ensure you have the help you need and also address the issues you raise. Sara Mayer, Practice Manager
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Review titled Very thorough review
Rated 4 stars out of 5
by Elizabeth Goddard - Posted on 17 April 2024
This afternoon I attended a consultation with the practice pharmacist to review my mother's medications. She was very thorough and informative. She explained everything very clearly to my mother (91). Her manners was pleasant, helpful and caring, and mum and I both benefitted from the meeting.
Visited April 2024
Review titled Archwood Medical Practice
Replied on 15 May 2024
Thank you for taking the time to feedback on your consultation with our pharmacist. I'm delighted that you found the consultation beneficial and will pass on your comments to her.
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Review titled Above and beyond service
Rated 5 stars out of 5
by Glyn Howells - Posted on 28 March 2024
I am a type 1 diabetic who managed through lack of planning and compounded by Easter holidays, was going to run out of insulin within 3 days. The very kind professional managed to get me an urgent telephone consultation with the doctor who facilitated a prescription within 2 hours of me reaching out to Archwood Practice in Woodley. Given that I would have been in a real pickle without insulin this urgent service keeps me in a good spot. Thanks for helping and also following up to make sure everything got sorted. Tremendous!
Visited March 2024
Review titled Archwood Medical Practice
Replied on 29 March 2024
Dear Mr Howells, Thank you for taking the time to feedback on your experience at the practice. I’m delighted we were able to sort out your prescription quickly for you. Have a lovely bank holiday weekend. Sara, Practice Manager
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Review titled Helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 20 April 2023
Staff very patient and helpful in showing a couple of novices how to set up and access the practice online
Visited April 2023
Review titled Archwood Medical Practice
Replied on 27 April 2023
Thank you for positive feedback. I'm delighted that we were able to get you up and running online and will pass on your comments to our reception team. Sara Mayer, Practice Manager.
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Review titled Nothing too much trouble
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2023
I had a bit of an issue with a prescription as the pharmacy I went to no longer had the ointment in stock. With work I didn’t have time to be driving all over for it so called the practice. The lovely receptionist I spoke to went above and beyond calling some other pharmacies managing to locate one which had a cream instead of an ointment. She asked the doctor to amend the prescription and it was all sorted within less than an hour of my initial call to the practice. To me this was above and beyond what was required and I was extremely grateful.
Visited April 2023
Review titled Archwood Medical Practice
Replied on 07 April 2023
Thank you for the 5-star review! Glad we were able to help you so quickly. I’ll pass your kind words on to the reception team.