Apple Tree Medical Practice
4 Wheatsheaf Court, Burton Joyce, Nottingham, NG14 5EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor care professionals
Rated 2 stars out of 5
by Mr Gerald W Pauss Jr - Posted on 11 April 2023
I am not able to bend the knuckle on my left middle finger. I saw a practitioner and was told I had trigger finger and they ordered an x-ray. I had the x-ray done the next day and had to wait 2 weeks to get the results. They did not contact me, I contacted them right after Easter holiday. I was told the x-ray was normal and no further action was needed..... I still cannot move my knuckle. They said its all normal. All this time I'm off work not earning and after 2 weeks of waiting I'm right back where I started. They are not care professionals, They don't care at all.
Visited April 2023
Review titled Apple Tree Medical Practice
Replied on 12 April 2023
Dear Mr Pauss, We are sorry to hear of the issue that you have raised. This was passed to our GP principal to investigate further, however, we are unable to see that you are registered with our practice. Could you contact us with further details if you are registered with the Ivy Medical Group. Kind regards Melanie Maddock, Practice Manager
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Review titled Awful !!
Rated 1 star out of 5
by Anonymous - Posted on 13 December 2022
So you have to call at 8:15 when they open for an emergency appointment… called 11 times and can’t even join the queue to speak to anyone it just says they are busy and cuts you off and try again later ! When you eventually get through hours later to the team saying no appointments available you have to call at 8:15!! Yes I did call and couldn’t get through !! To be then told we’ll go to the urgent care centre or the hospital !!!! Extremely disappointed with this practice !
Visited December 2022
Apple Tree Medical Practice has not yet replied.