Ampthill & Regents Park Practice
57-59 Crowndale Road, London, NW1 1TNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Speedy service
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
Called at 8.30 got a call back at 8.50 appt at 9.30 face to face & given antibiotics for infection GP has a student with her who was just as polite as the GP .Felt really looked after & listened to.
Visited November 2024
Ampthill & Regents Park Practice has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
I was seen on time and my health problem was discussed regarding diagnosis and possible treatment in a very clear way. The doctor also kindly helped with another small issue at the same consultation. I found the appointment to be a very positive experience.
Visited October 2024
Ampthill & Regents Park Practice has not yet replied.
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Review titled Unhelpful doctor
Rated 2 stars out of 5
by Anonymous - Posted on 27 September 2024
Seemed more concerned to tell me how he was unwell for days rather than helping me & asked what do you want from me?? 😡😡😡😡 wow just wow
Visited September 2024
Review titled Ampthill & Regents Park Practice
Replied on 30 September 2024
Dear Patient, I am sorry that you are unhappy with your consultation with the GP, its very difficult to investigate when patients leave anonymous reviews. If you would like to contact the practice we can investigate this for you.
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Review titled Skilled GP
Rated 4 stars out of 5
by Anonymous - Posted on 30 September 2024
The GP was professional and helpful, offering efficient and knowledgeable advice during my appointment that also included advice about the travel clinic services on offer at the practice.
Visited September 2024
Ampthill & Regents Park Practice has not yet replied.
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Review titled Wrong appointment
Rated 2 stars out of 5
by Lynn Wright - Posted on 11 September 2024
Got a text saying need more bloods done called up got appt .Saw nurse today she can’t find forms asked to wait in corridor for over 15 minutes then got told oh you don’t need it done til October !!! You sent me the text you made me the appt & you wasted my time leaving work for nothing 😡😡😡
Visited September 2024
Review titled Ampthill & Regents Park Practice
Replied on 30 September 2024
Dear Lynn, I have spoken to you and explained what happened, I hope that your next experience will be a more positive one.
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Review titled Not so good practice
Rated 2 stars out of 5
by Anonymous - Posted on 29 August 2024
Receptionist is terribly rude. My appointmeny was at 15:50 until 16:10. By 16:13 I was not even in. And when I went to ask the receptionist she just said "She's running a bit late (bit late is 5 min, 20 is a joke and if a patient is more than 10 mins late, needs to rebook) its up to you if you want to stay or leave". She was also sighing all the time like if she was really tired or annoyed. Eventually the doctor came, not the best, but not the worst either, and she took her time with me. Important to say that the doctor was from the family planning services whereas the receptionist was from the surgery. My issue here is mostly with the receptionist
Visited August 2024
Review titled Ampthill & Regents Park Practice
Replied on 30 September 2024
Dear patient, thank you for your feedback, it is always difficult when patients do not leave their names, but were were able to identify you. The reception staff are not responsible for GP's running late, the Family Planning clinic use a room at the practice and we are not responsible for the booking or for the running of this service, we are pleased that you were happy with the GP. We understand that your own practice has contacted you about your feedback.
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Review titled Great service
Rated 5 stars out of 5
by Vivian wagaba - Posted on 09 April 2024
very good communication, Was given appointment over phone then asked to come in. Dr was very friendly and welcoming.litsened attentively and gave us very good patient care.
Visited April 2024
Review titled Ampthill & Regents Park Practice
Replied on 05 September 2024
Thank for taking the time to give the practice positive feedback and we hope that you continue to be happy with the services.
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Review titled Carer registration
Rated 3 stars out of 5
by Anonymous - Posted on 18 March 2024
I rang the practice to ask about registering as a carer for a relative and was told I needed to collect a form from the practice. When I went to collect the form I was told my relative needed to write a letter which they did. When I took the letter told and asked if it could be recorded on my record that I am a carer. I was told this does not happen at this practice and is only recorded on the care for patient record. Is this the truth as numeral carers and nhs websites say you should have this recorded on your own gp record.
Visited March 2024
Review titled Ampthill & Regents Park Practice
Replied on 05 September 2024
I am sorry you were given incorrect information, If you would like to contact the practice and we will enter this on your records.
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Review titled Great pratice
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2024
I was pleased with the care I received this morning. The Gp heard my concerns with patience, care and respect. Thank you very much
Visited February 2024
Ampthill & Regents Park Practice has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2024
We had an appointment with a doctor and he prescribed medication however this wasn't sent to the pharmacy. It’s been 5days now and when I contacted the gp reception I was told that dr james conole did not prescribe anything? How is that even possible when I even asked the doctor if I could pick the medication up straight away! Unbelievable!
Visited February 2024
Review titled Ampthill & Regents Park Practice
Replied on 16 February 2024
We are sorry that you have encountered a problem with a prescription it is very hard to investigate feedback when it is anonymous, if you would like to contact the Practice Management we would be happy to look into this for you.