Alpine House Surgery
86 Rothley Road, Mountsorrel, Loughborough, Leicestershire, LE12 7JUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Stephen Joseph Bakewell - Posted on 07 October 2023
I have been a patient since 1991 and I have always found the staff to courteous and professional. Overall I am very pleased
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Petra Hobbs - Posted on 07 October 2023
Attended today after receiving a text message this morning to get a covid injection. Straight in and out, no waiting and a nice friendly service. A great service.
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled Can not get appointment
Rated 1 star out of 5
by Anonymous - Posted on 01 September 2023
Crazy appointment system. On the phone for over 1 hour each time we call the surgery to be told no telephone appointments. Tried to book by walking in and told to call up on the day. They tell you to go to A&E or Urgent care, how does this help the NHS?? I wouldn't recommend as its almost impossible to get an appointment here.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Excellent people that run this practice
Rated 5 stars out of 5
by Mrs Kathryn Smith - Posted on 23 September 2023
Had my flu and pneumonia jabs this morning. Excellent service. Well done to everyone who has run this clinic.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Caring,friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2023
My wife and I attended for flu and pneumonia jabs this morning.There was a stream of people attending for the same reason.All the staff were smiling and helpful and doing their best to make the aged attendees feel calm.All was under control with people moving efficiently from room to room.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Saturday Flu Clinic
Rated 5 stars out of 5
by Bruce Weightman - Posted on 24 September 2023
Attended the Flu Clinic on Saturday morning. It was really well organised with two receptionists and no waiting. Really nice welcome , in and out in under five minutes. Well done.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Excellent service for flu jabs
Rated 5 stars out of 5
by Jean Grantham - Posted on 17 September 2023
Very quick and efficient. Took my elderly neighbours (95 & 96) too who are both very unsteady on their feet and I spoke with a receptionist who said it would be no trouble to get a nurse to go outside and give them their injections in the car. Brilliant and so kind.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Great organisation for flu vaccine
Rated 5 stars out of 5
by Anonymous - Posted on 22 September 2023
Had flu and pneumonia injection on Saturday it was very well organised. There was a steady flow of people moving along very quickly. Well Done
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Flu jabs service
Rated 5 stars out of 5
by Steve Mitchell - Posted on 21 September 2023
I had a text giving me details of the 2 all day Saturday sessions available for vaccinations. I booked a slot for 1.02 arrived early but the time from giving in my details and leaving having been vaccinated was no more that 90 seconds. I was impressed with the organisation for the day and also very appreciative that hard pressed medical staff had set aside 50% of their weekend to assist with the vaccination programme. A fantastic team Alpine House. Thank you.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Kind, helpful and understanding practice
Rated 5 stars out of 5
by Andrea Briars - Posted on 24 September 2023
Most recent visit was for the flu vaccine yesterday. The practice was well organised; staff were efficient and patients were given the vaccines without any delay. On every occasion that I have seen a GP, I have had helpful, understanding, professional care. Diagnoses and treatments have been explained well. Nursing staff are efficient, competent and kind. The reception staff are also helpful and polite. Considering how busy the practice can be, I think they cope with patient volume and issues well. Having been a patient there for 33 years, I would recommend Alpine House Surgery.
Visited September 2023
Alpine House Surgery has not yet replied.