Albion Medical Practice
1 Albion Street, Ashton-under-Lyne, Lancashire, OL6 6HFContact details and opening times
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Review titled Appalling Service
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2022
I have tried unsuccessfully to get a doctor's appointment for the last 5 days. Having not been to see a doctor in more than three years I have a few issues that I need attending to. Having made more than 100 calls this morning, I finally got through to be told there are no appointments left and I need to try again at 8am. When I explained that calling at 8am in the morning means I will be late for my full time job (again) I was told that I could call mid morning on a Monday to get a pre bookable appointment. But wasn't given a time and was told that these appointments go straight away anyway. And again I will be in work. I was then asked what I wanted to talk to the doctor about. What relevance is this? Is it up to the receptionist to decide whether I deserve an appointment? I'm absolutely disgusted with this practice. It's nothing but greed which motivates them to take on far more patients than they can cope with. It seems that I can only get an appointment if I am sitting at home all day and can call at their convenience, when, in reality, it's my considerable national insurance contributions that pay for the service in the first place. Why am I left feeling that I have to tell the receptionist what I want to discuss with the doctor, which is stressful and embarrassing, before I can even begin to beg for a doctor's appointment that I should surely be automatically entitled to. There seems to be no consequences for their totally inept management of this practice. The service - or lack of it- has been just the same for years now, with no sign of improvement.
Visited October 2022
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