Abbey Medical Practice
Mannock Medical Centre, Irthlingborough Road, Wellingborough, Northamptonshire, NN8 1LTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Abbey Medical Practice.
Reviews
-
Review titled Incredible service
Rated 5 stars out of 5
by Kathleen Murphy - Posted on 03 May 2023
Your service is indeed a lifeline within your community. Your staff always pick up the phone with enthusiasm and kindness. I have experienced nothing but excellence and a professional persona from you all. I would like to thank all of you sincerely for your exceptional service. I have had minor surgery at your practice and been to visit the GP’s and have to say your service is second to none. Your App is brilliant. Ordering monthly medication is made easy and there is never an issue with collecting that from the local pharmacy. I cannot fault you as a practice and feel very privileged to be one of you patients.
Visited May 2023
Review titled Abbey Medical Practice
Replied on 04 May 2023
I cant stop smiling reading these comments!! Acknowledgement of the hardwork the staff undertake is absolutely amazing and much appreciated. Thank you very much Alexia Tongue Practice Manager
-
Review titled Efficient practice
Rated 5 stars out of 5
by Gill Crowe - Posted on 04 May 2023
Reception staff are always polite and friendly. Very impressed with the availability of appointments. The nurses and doctors I have seen are empathatic and listen well.
Visited May 2023
Review titled Abbey Medical Practice
Replied on 04 May 2023
Thank you. As always we pride ourselves on delivering outstanding patient care and comments like these are truly wonderful. Alexia Tongue Practice Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by Gail James - Posted on 05 May 2023
Received a call back. Staff always friendly and helpful. The appointment service is much improved now, morning and afternoon availability. Doctors and nurses are good and thorough. Thank you.
Visited May 2023
Review titled Abbey Medical Practice
Replied on 16 May 2023
Thank you for your kind words. The recognition of the hard work our staff undertake is greatly appreciated. Alexia Tongue Practice Manager
-
Review titled Very impressed
Rated 5 stars out of 5
by Jan Chacksfield - Posted on 24 April 2023
I just want to say how reassuring it was to have ongoing care from the same doctor throughout my recent involvement with the practice
Visited April 2023
Review titled Abbey Medical Practice
Replied on 25 April 2023
Thank you very much. We strive to provide continuity of care as much as possible as it is very important to both patients and clinicians. We are very happy that you are very impressed and will continue to do our utmost to deliver an excellent service. Alexia Tongue Practice Manager
-
Review titled Excellent service provider
Rated 5 stars out of 5
by Joy Harkness - Posted on 12 April 2023
Rang for an appointment today,seen promptly,minimal wait.Polite professional GP, thorough history taking, examination,diagnosis and treatment provided.First class service on a day when the practice was likely under additional pressure from NHS strikes.Thank you.
Visited April 2023
Review titled Abbey Medical Practice
Replied on 04 May 2023
Yes we were a little under pressure, however, ALL of the team worked incredibly hard to support all of our patients who contacted us on the day. Thank you for leaving these kind comments. I can not express enough how much they are appreciated by all of the staff. Alexia Tongue Practice Manager
-
Review titled Fabulous practice
Rated 5 stars out of 5
by Tracey Scott - Posted on 21 April 2023
Receptionist was extremely helpful and friendly, as was the doctor I saw. I am so glad I chose to move to this practice!
Visited April 2023
Review titled Abbey Medical Practice
Replied on 04 May 2023
Thank you very much. We are pleased that you are very happy to be a patient of the Practice. We try our best to provide outstanding patient care from the moment you call the Practice, within the consultation and any follows/actions. Alexia Tongue Abbey Medical Practice
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2023
I phoned yesterday and the person who answered the phone was exceptionally helpful and kind. She was able to get me an appointment through the 'Wellingborough Hub' (this was new to me) a system which worked perfectly. Thank you to everyone involved in this practice.
Visited March 2023
Review titled Abbey Medical Practice
Replied on 11 March 2023
Thank you. The staff will be delighted to read your comments and recognition of their hard work is much appreciated. Alexia Tongue Practice Manager
-
Review titled Always great service
Rated 5 stars out of 5
by Lawrence Fahey - Posted on 10 January 2023
Receptionist was really helpful and looked at couple of options for me, very clear and explained best possible options. Then sent text to confirm. Anytime I’ve attended the surgery the doctors and all staff have been professional and very thorough. Thanks to all.
Visited January 2023
Abbey Medical Practice has not yet replied.
-
Review titled Could not be better
Rated 5 stars out of 5
by Kris - Posted on 18 January 2023
I was called today with my test results and the lady on the phone could not be more helpful. When I visit the practice or when talking on the phone, the staff are always friendly and always do their best to help. I joined from another practice and the service you provide is remarkable. Thank you everybody at Abbey Medical Practice.
Visited January 2023
Review titled Abbey Medical Practice
Replied on 24 January 2023
Thank you very much for these kind words. Wonderful comments such as this are lovely to receive and really boost the staff morale as they are recognised for their hardwork. Thank you for taking the time to update the NHS website. Alexia Tongue Practice Manager
-
Review titled Excellent Service
Rated 5 stars out of 5
by Colin Armstrong - Posted on 12 January 2023
After 5 weeks of persistent cough called the practice at 13.30. Same day appointment made 15.50. Saw Nurse Practitioner at 15.52. Prescribed antibiotics and collected from chemist16.12. Best service ever. All staff really helpful and positive. Well done
Visited January 2023
Review titled Abbey Medical Practice
Replied on 14 January 2023
Thank you and delighted to hear you received such good service. Our staff continue to work very hard to support all of our patients. I will circulate your comments to the team and positive feedback such as this is really appreciated by everyone. Alexia Tongue Practice Manager