Abbey Medical Centre
85 Abbey Road, London, Greater London, NW8 0AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good Practice
Rated 4 stars out of 5
by Nicole - Posted on 06 July 2024
Had a consultation with a doctor recently for a recurring problem at the Abbey Medical Centre. Waiting time was not long at all & the consultant was helpful and professional. Happy with the service I received.
Visited July 2024
Review titled Abbey Medical Centre
Replied on 09 July 2024
Dear Nicole, Thank you for taking the time to leave a review. We are glad to hear of your positive experience at Abbey medical centre, this has been shared with the team. We aim to offer a high standard of care to all our patients. Best wishes, Abbey team
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Review titled Great Practice
Rated 5 stars out of 5
by Salem Cuizon - Posted on 04 September 2024
I had a great experience during my appointment and the staff and medical practitioner were so helpful with my needs .
Visited May 2024
Review titled Abbey Medical Centre
Replied on 05 September 2024
Dear Salem, Thank you for taking the time to share your positive experience with us. We are glad you had a great experience at the surgery. We aim to provide all of our patients with the best service possible. Your kind words are greatly appreciated and will be shared with the entire team Best wishes, Chloe Assistant to the practice manager
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Review titled Excellent care
Rated 5 stars out of 5
by Bernice Glatt - Posted on 13 July 2024
From the receptionists who are caring, knowledgeable and very polite to the doctors who refer you to specialists when required, they are ver good. In my case doctors have referred me to the royal free and they did contact me . They have also referred me to uclh and to have diagnostic tests done
Visited May 2024
Review titled Abbey Medical Centre
Replied on 15 July 2024
Dear Mrs Glatt, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our receptionists caring, knowledgeable, and polite, and that our doctors provided the necessary referrals to specialists at the Royal Free and UCLH. Your kind words are greatly appreciated and will be shared with the entire team. Knowing that we have been able to support you effectively with your healthcare needs truly motivates us to continue delivering the best possible care to all our patients. Best wishes, The Abbey Medical Centre
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Review titled Great service from Avni
Rated 5 stars out of 5
by Anonymous - Posted on 09 June 2023
I sent a prescription request through 2 weeks ago which was lost within the system. Today I got hold of Avni when trying to find out what happened to my prescription. Avni handled the call so efficiently I was actually shocked. She called me back to keep me updated and got everything sorted out within one day. To get this kind of efficient service now days is very rare and I appreciate it. She took a situation that was irritating to begin with, and sorted it out within a few hours. Thank you
Visited June 2023
Abbey Medical Centre has not yet replied.
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Review titled No contact is possible
Rated 1 star out of 5
by Anonymous - Posted on 05 July 2023
Impossible to see a GP, ever. Tried to get an appointment by going personally to the surgery. Treated as though I was begging for something. Didn't get an appointment. Was told to phone between 0800-0900 and I know all too well that means being put in a queue, then triaged out of the system and not being given an appointment. I have no confidence that this practice is even available to me. When you can't see a GP, then nothing else works.
Visited June 2023
Abbey Medical Centre has not yet replied.
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Review titled Endless patience and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2023
I had an unidentified virus from the beginning of May this year to mid-June. I was treated with immense patience as it required repeated tests and investigations. The understanding I received from the doctor - who I regret being unable to name - was remarkable by any standards, backed by the care of the staff as a whole. Thank you
Visited May 2023
Abbey Medical Centre has not yet replied.
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Review titled Impossible to make contact online
Rated 3 stars out of 5
by Anonymous - Posted on 01 February 2023
On Wednesday, 1 February 2023 I tried logging on to the practice website to make an appointment. I discovered that in order to do this I had to go through a very complicated process to prove my identity. I did this with my passport and entering all the correct information, which included a requirement to record a video of myself; but then I received an email that said my photo ID had not been accepted so I gave up.
Visited February 2023
Abbey Medical Centre has not yet replied.
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Review titled Wonderful attention to vulnerable patients
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
With my mental health vulnerability, I am treated with great respect by my GPs, whom I have known for almost three decades. The administrators also go above and beyond in assisting me with my queries. I wish to express my thanks to all, and tell everyone theirs is a job very well done!
Visited January 2023
Abbey Medical Centre has not yet replied.