Whitstable Dental Centre
66A & B, Oxford Street, Whitstable, Kent, CT5 1DGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Whitstable Dental Centre.
Reviews
-
Review titled Great Service
Rated 5 stars out of 5
by Valerie Heaney - Posted on 16 July 2024
I had a filling come out, I phoned the practice and they saw me that day and replaced the filling. All of the staff were kind, considerate and everything was extremely efficient. Excellent Dental Practice!
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 24 July 2024
Hello Valerie, Thank you for posting a review of our practice and I am pleased to hear we met your expectations. We look forward to seeing you again in the future. All comments are shared at staff meetings and it is very motivating for everyone to know they are appreciated. Thank you.
-
Review titled Good Dental Practice
Rated 5 stars out of 5
by MRS A E BERRY - Posted on 26 June 2024
Sorted out the tooth problem which was a crack in the crown. Very professional and explained and carried out the treatment to fix it.
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 12 July 2024
Dear Mrs Berry, Thank you for your review of our service and I am pleased to hear that your problem with your tooth has been treated and is now resolved. All comments and reviews are shared with the whole team. We look forward to seeing you again and thank you for taking the time to post your comments.
-
Review titled Excellent practice.
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
I got an appointment easily, for a check up. Dentist friendly and puts you at ease. Check up carried out efficiently and professionally.
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 21 June 2024
Thank you for taking the time to post your comments, it is always nice to hear when things go well. All suggestions are welcome as we are constantly looking for improvements.
-
Review titled Helpful and efficient staff
Rated 5 stars out of 5
by Jennifer Wilson - Posted on 04 June 2024
I was given an appointment at short notice after an accident. All teeth were checked and a damaged filling removed and replaced, all within 15 minutes.
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 21 June 2024
Thank you Jennifer, we were sorry to hear about you accident but are delighted we were able to get you fixed up and back to normal again. Thank you for taking the time to post your review. We have emergency appointments every day but some days these are not enough to accommodate demand! We look forward to seeing you again in the future.
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
Quick and efficient from reception staff through to nurse and dentist. Clean and informative surroundings. Not far from a car park in town.
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 12 July 2024
Thank you for your review and helpful comments about the dental team and car parking. There is also a bus stop just outside the practice for those who use public transport. Hopefully we will be of service to you again in the future.
-
Review titled Good experience
Rated 5 stars out of 5
by Kate Pitchforth - Posted on 08 June 2024
The hygienist was Polite Informative Friendly Made me feel comfortable My teeth feel very clean and I will return again
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 21 June 2024
Hi Kate, I am pleased to hear that a good service was provided. We share all comments with the team. Both hygienists are long standing members of the team and we feel the support they provide to dentists and patients is invaluable. Prevention and education has always been part of our philosophy. We look forward to seeing you in the future.
-
Review titled Great dentist
Rated 5 stars out of 5
by sandra robinson - Posted on 04 June 2024
I haven't been to a dentist for a number of years but finally booked myself in found them very good put me at ease and didn't make me feel bad that I've not had any treatment for a number of years found them to be very reassuring and answered all my questions
Visited June 2024
Review titled Whitstable Dental Centre
Replied on 21 June 2024
HI Sandra, we are pleased that your recent visit was not too stressful and we were able to help with your dental care. We aim to make each procedure as comfortable as possible for each patient, as for some even getting through the front door can be a challenge due to previous experience. We look forward to being able to assist you further in the future and thank you for taking the time to post a review.
-
Review titled Amazing practice
Rated 5 stars out of 5
by Jan Growns - Posted on 08 May 2024
On my recent visit I was suffering from jaw pain. The practice saw me swiftly. Staff are fabulous so caring and kind.. Would highly recommend
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 21 May 2024
Dear Jan, Thank you for taking the time to leave a review, I am pleased to hear we were able to help with your jaw pain and if you need us again in an emergency just call first thing in the morning and we always do our best to accommodate our patients. We look forward to being of service again in the future.
-
Review titled Disgruntled pensioner
Rated 1 star out of 5
by Jennifer - Posted on 29 May 2024
I had to make an appointment for a check up as I was told it was 2 years since I had had one despite undergoing emergency treatment several times in 2023. The check up took less than 5 minutes and I was charged £50. As a pensioner on a very low income I find this insupportable, obviously I have been unable to find an NHS dentist.
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 20 June 2024
Thank you for your comments and we are sorry to hear you have been unable to secure a dental appointment on the NHS. There has not been an increase in funding for NHS Dentistry for many years now and as a result we have no increase in capacity to provide NHS treatments, even though there is an ever increasing demand. We do provide a limited number of on the day emergency appointments. Our private prices are available on the website and at reception. As regards the brevity of your appointment, if you would like to contact the practice manager, this will be investigated and a response given with any remedial action required.
-
Review titled Pain free tooth extraction
Rated 5 stars out of 5
by Carol - Posted on 27 May 2024
Dentist and dental nurse were caring and supportive. The whole procedure was pain free (including the injection) and quick. I was very nervous and they put me at my ease
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 21 June 2024
Thank you Carol for taking the time to post your comments. It is always encouraging to hear words of a successful treatment as a lot of the time people only write when they have a complaint. All reviews are shared with the team and it is motivating to read a good review of the service we provide. Hopefully, we will see you again in the future.