The Smile Centre
5 Victoria Embankment, Nottingham, Nottinghamshire, NG2 2JYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Lauren K - Posted on 04 July 2023
Staff… lovely friendly and Informative I’ve never had a bad experience… today I visited the hygienist and was nervous as that’s not my normal dentist but delighted to find another two lovely members of staff who made me feel at ease through the whole treatment.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2023
The reception staff were very welcoming. The dentist and her assistant put me at ease as I was very nervous. I was disappointed with the way the garden has been left to over grow I thought the place was derelict when I arrived for my appointment.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Zara M - Posted on 07 July 2023
Dentist I rate 10 out of 10. Reception stuff is unfriendly and needs to work on their customer service( the one that greeted me).
Visited July 2023
Provided by Working Feedback
Review titled The Smile Centre
Replied on 11 September 2023
Good afternoon Zara, I have tried to call you today to discuss this further with you so I can take the required action and we can learn from your feedback. I was unable to get through to you but if you would be happy to discuss this further then please call the practice and ask to arrange a call with myself, Kirsty Munn Practice manager
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2023
Very caring dentist, I was well looked after during a tricky back filling. Lovely people generally and I’ve been coming here for many years.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
Warm welcome upon entering. Cleanliness of the Business. Dentist herself, always outstanding and always a smile on her face.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Brenda S - Posted on 03 August 2023
The dentist listened to my tales of woe and the reason I was having problems with TMJ she was v gentle and reassured me that all was ok.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2023
Been pleased with every experience so far here. My dentist has explained everything and been very friendly and professional. Would recommend.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Michael P - Posted on 06 July 2023
The garden path entrance was shabby. Overgrown lawns and plants need cutting back/mowing. Reflects poorly on the dental practice.
Visited July 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Keith C - Posted on 17 June 2023
The hygienist and the assistant were both very sociable and kind. The hygienist explained matters clearly in a professional and friendly manner
Visited June 2023
Provided by Working Feedback
The Smile Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 29 June 2023
Hygienist was very good. Went to make my next appointment and I had to pay a deposit of £25 so altogether it was an expensive visit at £84 ish. My husband went the same day and he didn’t have to pay deposit!!!
Visited June 2023
Provided by Working Feedback
Review titled The Smile Centre
Replied on 11 September 2023
Thank you for taking the time to leave this feedback, I am more than happy to discuss the pre payment and deposit policy with you. If you would like to arrange a call with myself then please contact the practice and ask to organise a call with myself the Practice Manager, Kirsty Munn.
Provided by Working Feedback