Newmarket Road Dentistry
Newmarket Road Dentistry, 165-167 Newmarket Road, Cambridge, CB5 8HAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rip-off
Rated 1 star out of 5
by W R S Baxter - Posted on 31 July 2024
On 11 July I rang to make an appointment to replace a filling that had dropped out. I was asked if it hurt; I said no. I was given an appointment on 29 July, nearly three weeks later. I was charged £65 for an emergency appointment! Also for a temporary filling, and asked to come back for a reassessment and a treatment plan. I strongly suspect this to be a case of extracting the most money possible for a simple procedure. I am a private patient at this practice.
Visited July 2024
Review titled Newmarket Road Dentistry
Replied on 03 September 2024
Dear Mr Baxter, We are sorry that your experience at Newmarket Road Dentistry didn’t quite match your expectations. We have tried to contact you to resolve any issues as quickly as possible. Please, call our team at 01223 321855 to work with you in this matter. With our best wishes, The Newmarket Road Dentistry Review Team.
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Review titled Terrible practice, broken equipment and extortion
Rated 1 star out of 5
by Anonymous - Posted on 29 October 2024
This used to be a reliable practice but recently has gone downhill dramatically. Went for private root canal and none of the equipment was working, they messed up the procedure and had to go back to get it fixed and they tried to charge me more money, eventually did the work but still not fixed . Disgraceful
Visited May 2024
Review titled Newmarket Road Dentistry
Replied on 04 November 2024
We appreciate all constructive feedback here at Newmarket Road Dentistry and would like to apologise for your experience. We ideally would like to resolve this in private so please can you contact us on 01223 321855