mydentist, Station Street, Kirkby-in-Ashfield
62-64 Station Street, Kirkby In Ashfield, Nottinghamshire, NG17 7APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lie about what they offer
Rated 1 star out of 5
by Anonymous - Posted on 16 July 2024
On the NHS site they say they accept new NhS. Phone and the automated message says they are taking on new NHS, then leave you waiting for ages for them to answer the phone to be told private only
Visited July 2024
Review titled mydentist, Station Street, Kirkby-in-Ashfield
Replied on 22 July 2024
Our website does state 'accepting new patients', and I can confirm that we are accepting NHS patients at the practice. However, new patient appointments are offered subject to capacity and are limited in number. Regrettably we cannot offer an NHS space to everyone who contacts us each day requiring care. Please keep in touch with us over the coming months as we work hard to expand our new patient NHS capacity. Kind Regards mydentist Patient Support Team
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Review titled No benefit to practice plan
Rated 1 star out of 5
by Lee - Posted on 20 September 2023
£300 for a filling is scandalous!! I’ve proper had my pants pulled down today. I was charged for an emergency appointment even though apparently I have been paying for property appointment through practice pan. There is no benefit to pay in private but at the same time, no way it’s taken on for NHS patients.
Visited September 2023
Review titled mydentist, Station Street, Kirkby-in-Ashfield
Replied on 02 November 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great dentist
Rated 5 stars out of 5
by Louise Billard - Posted on 29 January 2023
One of the male dentists (A) is fantastic, very reassuring, professional & confident in his area of practice. My son is confident around him given his normal fears
Visited January 2023
Review titled mydentist, Station Street, Kirkby-in-Ashfield
Replied on 08 March 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader