mydentist, Norwood, Beverley
Church House, 26 Norwood, Beverley, HU17 9EYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Spent thousands poor service
Rated 1 star out of 5
by Andy smith - Posted on 14 August 2024
4th visit this year after expensive Lanap surgery. Customer service here is shocking. Waiting far beyond appointment times. If time is a premium this isn’t the dentist for you. If you have all day to wait then sure. I had to cancel one appointment and was charged for it. I’m now sat in the car after paying $20 car park and waiting 40minutes for no reason. Furious!
Visited August 2024
Review titled mydentist, Norwood, Beverley
Replied on 21 August 2024
Hi Andy, We are sorry to receive your 1 star review. As your comments relate to your treatment we would appreciate if you would contact the practice and speak with the practice manager about your experience in order that they can find a resolution to your issues. Kind regards, Julie - mydentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Christine Willson - Posted on 17 May 2024
After a disappointment earlier in the year I have now had a crown fitted and delighted to say my treatment was second to none and the usual high level experience the practice has offered for many years. New high level technology was used to scan my mouth and create the crown which was very impressive. Given the pressure on dental surgeries feel very lucky to be an NHS patient at this surgery.
Visited May 2024
Review titled mydentist, Norwood, Beverley
Replied on 23 May 2024
Dear Ms Wilson, Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Lisa Inns - Patient Services
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Review titled Thankyou
Rated 4 stars out of 5
by Deborah Kitching - Posted on 26 October 2023
After having a disappointing experience on the phone a week or so ago, a really lovely member of staff rang from the practice to arrange an appointment for me with my original dental practitioner. I completely understand how busy dentists are at the moment, and my check up is a way off, but I am very grateful for the call and reassurance. Thankyou!
Visited October 2023
Review titled mydentist, Norwood, Beverley
Replied on 01 November 2023
Dear Deborah Kitching, This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader