mydentist, Meadow Court, Trowbridge
Unit 2, Meadow Court, The Slipway, Staverton, Trowbridge, Wiltshire, BA14 8TJContact details and opening times
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Reviews
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Review titled Not taking NHS Patients - don't phone
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2024
Spent 25 minutes on hold (with very annoying music that was interrupted every 5 seconds with different messages) to be told that they're not accepting NHS patients and won't be for the foreseeable future. Receptionist was quite unfriendly and unhelpful.
Visited September 2024
Review titled mydentist, Meadow Court, Trowbridge
Replied on 23 September 2024
Dear Patient Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Found on NHS website, but rejecting NHS registrations
Rated 1 star out of 5
by Anonymous - Posted on 21 March 2024
Why is the NHS promoting dentist like this one. I called on the 21st March 2024 to register, but was informed they do not accept NHS patients.. when I told them I found their details on the NHS website and suggest I call the NHS to have them removed.. Only then did they offer me a check up appointment on 16th May. This is an abuse of the NHS website and completely unacceptable
Visited March 2024
Review titled mydentist, Meadow Court, Trowbridge
Replied on 21 March 2024
Our website does state 'accepting new patients', and I can confirm that we are accepting NHS patients at the practice. However, new patient appointments are offered subject to capacity and are limited in number. Regrettably we cannot offer an NHS space to everyone who contacts us each day requiring care. Please keep in touch with us over the coming months as we work hard to expand our new patient NHS capacity. Kind Regards mydentist Patient Support Team
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Review titled Efficient Practice.
Rated 5 stars out of 5
by Ivan Tucker - Posted on 13 June 2023
Discussed dental options and had check up. Very friendly dentist and staff. Always very understanding and polite, considerate to aged people. My thanks to them.
Visited June 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 27 June 2023
Dear Ivan Tucker, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Really good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2023
Have always looked after me and my family really well over the years. We are lucky to have a practice like this locally.
Visited June 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 05 July 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Good friendly service
Rated 5 stars out of 5
by Leslie Taylor - Posted on 19 May 2023
Dentist was very friendly, polite, and put me at ease. And receptionists polite too. Was a pleasureto visit surgery. Thank you. .
Visited May 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 07 June 2023
Dear Leslie Taylor, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Appointment
Rated 5 stars out of 5
by Michael - Posted on 26 May 2023
We, my wife and I, were greeted by a smiling , friendly receptionist who directed to the waiting area. Both our appointments were exactly on time and we were seen by a smiling, friendly and very competent dentist and his assistant. Our next appointment was arranged to to meet our needs. We will certainly be recommending the practice to our friends.
Visited May 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 06 June 2023
Dear Michael, This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Appointment
Rated 5 stars out of 5
by Michael - Posted on 26 May 2023
We, my wife and I, were greeted by a smiling , friendly receptionist who directed to the waiting area. Both our appointments were exactly on time and we were seen by a smiling, friendly and very competent dentist and his assistant. Our next appointment was arranged to to meet our needs. We will certainly be recommending the practice to our friends.
Visited May 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 07 June 2023
Dear Michael, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent service
Rated 5 stars out of 5
by Anna - Posted on 28 April 2023
So impressed to be able to get an emergency appointment so quickly ( next day). Lovely dentist and her assistant were so caring, professional and compassionate. Thank you.
Visited April 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 16 May 2023
Dear Anna, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled 'A very good local dentist practice'
Rated 5 stars out of 5
by Sarah Bartlett - Posted on 05 April 2023
A good local dental care service for Staverton village, and it's surrounding market towns. I have been a patient with them since (living in Staverton) Nov 2008. Check-ups and treatment is always really good, has always been straightforward. Good-quality treatment and care. Time-management of all staff is good. My dentist and nurse are always kind, polite, caring, informative. Helpful advice is given too. A very good hygienically, proficiently working dental service. Reception staff are also proficient. They have always been, and still are always helpful, kind, and caring towards all their patients.. I am also looking forward to a (future) better-car-parking option/facility (essential amenities/shops) for all us Staverton village residents, as well as for our visiting residents from all our other neighbouring towns. Five stars, out of five. Thankyou.
Visited April 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 18 April 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great staff and practise
Rated 5 stars out of 5
by Mr Paul Sharp - Posted on 12 March 2023
Staff very welcoming and helpful. Appointment time at exact time. Everything explained as to what was happening. Also Everything explained after.
Visited March 2023
Review titled mydentist, Meadow Court, Trowbridge
Replied on 18 April 2023
Dear Paul Sharp, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader