mydentist, Main Road, Jacksdale
24 Main Road, Jacksdale, Nottingham, Nottinghamshire, NG16 5JWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor customer care
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2024
Cancelled an appointment last minute as the dentist booked a holiday, when I did finally see them and confirmed treatment they didn't get back to me. Happy to take your money for an appointment but don't want to offer any service.
Visited May 2024
Review titled mydentist, Main Road, Jacksdale
Replied on 13 August 2024
Dear Patient, Thank you for your feedback. I am sorry to hear that you are unhappy with the service provided to you by our practice and that your appointment was cancelled at late notice. We apologise for the inconvenience caused. Although we try to honour our appointments, current circumstances are meaning that there are occasions where we may regrettably have to cancel some appointments. If you would like to discuss your specific situation further, please contact the Practice Manager on who will be happy to talk to you. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Brilliant place
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2023
Brilliant place friendly keep you updated on treatments. From desk to the dentist themselves really good.
Visited May 2023
Review titled mydentist, Main Road, Jacksdale
Replied on 22 May 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent, fast and pain free treatment
Rated 5 stars out of 5
by Julie B - Posted on 22 February 2023
I phoned on Friday for an emergency appointment and was in seeing the dentist the following Tuesday morning. The reception staff were very helpful upon making the appointment and pleasant when attending the dental surgery. The dentist was very attentive, asking the history of my problem and it was clear that he was actually listening to what I was saying. He explained what he was going to do at each stage and kept me at ease. My xray results were explained fully and then detailed his recommendation which was a tooth extraction. The dentist ensured I was numbed properly and within about 30 seconds he had extracted the tooth with minimal pain. He then explained how I should care for the extraction and gave an info sheet to take home. I am writing this review within 36 hours of the tooth extraction and I am no longer having any pain. I definitely will be using this dentist in future and would not hesitate in recommending them to anybody.
Visited February 2023
Review titled mydentist, Main Road, Jacksdale
Replied on 08 March 2023
Dear Patient Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader