Inspire Dental Southend
459 LONDON ROAD, WESTCLIFF-ON-SEA, SS0 9LGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Clean efficient dental practice
Rated 5 stars out of 5
by John H - Posted on 14 December 2023
Received text saying I needed to book a check up. Made an appointment 2 days later. Got seen by the dentist in a timely manner. Polite receptionist and lovely clean facility.
Visited December 2023
Review titled Inspire Dental Southend
Replied on 20 December 2023
Dear John, Thank you for taking the time to rate our service and for choosing us as your dental practice. We are really happy to receive your 5 Star rating. Many thanks, The Dental Team
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Review titled Great Service and Staff
Rated 5 stars out of 5
by Dan Barrett - Posted on 28 December 2023
Needed to register and then book an appointment. All done within 4 hours. Everyone was friendly and helpful and the dentist listened and explained everything clearly. Thank you!
Visited December 2023
Review titled Inspire Dental Southend
Replied on 08 January 2024
Dear Dan, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Work in progress
Rated 4 stars out of 5
by Mrs Lee James - Posted on 18 December 2023
Very nice practice, very well maintained, staff are very helpful and courteous. My only problem with it is the difficulty I’ve found trying to get through on the phone to book an appt. Once it took me 2 days!! My son had an appt for pain and had to wait until I went in for my appt to get another appt due to the problem not being solved. His work commitments meant he couldn’t spend ages on the phone trying to get through. We are a family that came from the crowstone surgery and we never had these problems there. I understand the volume of patients has increased but I feel that the number of receptionists should therefore increase too to cover the many phone calls they receive. I found this very disappointing and a frustrating experience.
Visited December 2023
Review titled Inspire Dental Southend
Replied on 20 December 2023
Dear Mrs James, Thank you for providing your feedback. We sincerely apologise for your problems getting through to us by telephone. Since we started accepting new patients we have experienced a high volume of calls from patients wanting to register which can sometimes result in our reception team being on calls for longer than normal. Please be assured we have taken a number of steps to help reduce the call waiting times and inconvenience to our valued patients. We hope you will see an improvement next time you contact us. If there is anything further we can help with please contact the practice manager directly at the practice who will be happy to assist. Many thanks The Dental Team.
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Review titled Good Service
Rated 5 stars out of 5
by Gillian R - Posted on 06 December 2023
Staff are very professional. Hygienist was very good and very gentle. (Must admit l am so frightened of dentist) she put me at my ease,and explained everything she was doing. Would highly recommend.
Visited December 2023
Review titled Inspire Dental Southend
Replied on 14 December 2023
Dear Patient, thank you for your feedback. Staff strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. We are really pleased to hear you are happy with our service. Many thanks, The Dental Team.
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Review titled Efficient Dental Practice
Rated 5 stars out of 5
by P Leighton - Posted on 16 December 2023
This is a a very good practice, modern, efficient and very professional. The dentist I saw was excellent.
Visited December 2023
Review titled Inspire Dental Southend
Replied on 20 December 2023
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Hygienist
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2023
Been with the practice over 25 years. Always polite and friendly. Moved to modern premises with state of the art equipment. Brilliant service.
Visited December 2023
Review titled Inspire Dental Southend
Replied on 08 January 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Great dentist
Rated 5 stars out of 5
by Shelley - Posted on 29 December 2023
Great dentist, very friendly and helpful!! Our only gripe is the amount of forms that need to be completed every visit, I’m sure that’s out of their hands. Other than that fantastic practice. Thank you
Visited December 2023
Review titled Inspire Dental Southend
Replied on 08 January 2024
Dear Shelley, Thank you for your feedback, its good to hear your positive comments about your dentist. We have tried to simplify the process of form filling by enabling patents to fill the forms online at home, if you have not had access to the patient portal please speak to a member of the team. Many thanks, The Dental Team.
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Review titled Practice was very bright and cheerful
Rated 5 stars out of 5
by Deborah - Posted on 10 November 2023
I was very impressed with how bright and cheerful and clean it was. The staff were friendly and the dentist was vey good and helpful and polite and informative
Visited November 2023
Review titled Inspire Dental Southend
Replied on 14 December 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled did not look like a dental surgery waiting room was great
Rated 4 stars out of 5
by Nicholas john Sherlock - Posted on 02 November 2023
it was my first visit ihate going to dentists but was not pressured took time to explain what will happen i was nervous when i went there but made to feel at ease
Visited November 2023
Review titled Inspire Dental Southend
Replied on 09 November 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Very good practice
Rated 5 stars out of 5
by Getrude - Posted on 03 November 2023
Ever smiling and cheerful receptionist when you get to the surgery.Very tolerent,accommodating and polite reception they have got.
Visited November 2023
Review titled Inspire Dental Southend
Replied on 09 November 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.