Inspire Dental Southend
459 LONDON ROAD, WESTCLIFF-ON-SEA, SS0 9LGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No care given!
Rated 1 star out of 5
by Catia Santos - Posted on 01 March 2024
Regrettably I have to write this negative review after my emergency visit today 1/3/24. I am in absolute agony with a toothache, was unable to sleep do to the strong pain despite taking 10 painkillers by the morning. Called the surgery, the receptionist was extremely helpful, found me an emergency appointment within the hour and registered me as a new patient. Upon arrival, I was pleasantly faced with very modern and clean premises and very polite staff. I did wait nearly an hour to be seen but was just grateful to be seen minute. However, when it came to the actual dentist the treatment was shocking! To start with I did not appreciate the judgement tone in her voice and smile asking when was the last time I had seen the dentist considering the struggle we had to find one during and after covid! Then she took an X-Ray answer told me my tooth has a lot of decay and she had to refer me to the "specialist", there was nothing she could do for me as they didn't have any oral surgeons there?! She also told me she understood I was in a lot of pain but she could not justify giving me antibiotics and I had to call my GP for pain relief!! Never in 40 years of life have I heard a dentist say such thing! I called my GP as told by dentist to be advised, as expected, that they do not deal with any dental pain and that my dentist advised me wrong and they also checked on my file to confirm that no referral had been sent contrary to what the dentist assured me! The care factor is nil and unfortunately this cannot be covered up by pretty premises and helpful receptionists. I have been back and forth this morning in agony and left completely lost as to what I should do for pain and whether I will actually be called by someone to solve the problem!! It is just completely unethical to treat someone in need of care like that! If being an nhs patient is the problem than you should just be upfront and be fully private in the first place. I would still like to thank the receptionists for the great service.
Visited March 2024
Review titled Inspire Dental Southend
Replied on 11 March 2024
Dear Patient, Thank you for brining your experince to our attention. We are sorry to learn of your disappointment and apologise for any upset and inconvenience caused to you. We continuously strive to provide good quality patient care and service and would welcome the opportunity to give you a personalised response. Due to data protection and confidentiality we cannot discuss your care on this platform. Please contact the practice manager directly at the practice who will be more than happy to assist. Many thanks, The Dental Team
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Review titled Great place
Rated 5 stars out of 5
by Nada Fatima - Posted on 22 March 2024
Very quick efficient sophisticated and organised. The staff and the doctors were friendly and nice. The place is immaculate and my kids aged 10 7 4 and 2 also loved going to the dentist and were not scared. They would have however loved to have stickers for being good and to encourage little ones.
Visited March 2024
Review titled Inspire Dental Southend
Replied on 04 April 2024
Dear Nada, Thank you for taking the time to leave us your feedback. We are so pleased to hear the children loved visiting our practice, its so important for childrens dental health to have positive dental experiences. We would like to apologise the children were not given stickers, we have now re-stocked these for future appointments. Many thanks, The Dental Team
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Review titled State of the Art local NHS dentist
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
Having lapsed on my dental visits for 4 years due in part to Covid. The practice had moved, and set up as entirely new , with a change of name. They re-registered me, and I was seen very quickly, and the filling I needed completed soon after. Very pleased.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, Thank you for taking the time to share your experience using our service and for choosing us as your dental care provider. We have our patients at the heart of everything we do here at Inspire Dental Southend and we love to hear when patients are happy with the care provided by our team and when patients feel their expereince has been improved by the new practice facilities. Many thanks, The Dental Team.
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Review titled first class
Rated 5 stars out of 5
by Hazel Edwards - Posted on 14 February 2024
Seen on time, very pleasant staff, very helpful advice. it was a very good experience with no problems at all
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Very efficient and clean
Rated 5 stars out of 5
by Sarah Carpenter - Posted on 07 February 2024
My experience was very positive, lovely clean reception, lovely receptionist and dentist. I was very happy with my appointment.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Awesome Practice!
Rated 5 stars out of 5
by Thomas Ramzan - Posted on 27 February 2024
Really caring staff and great place. Had tooth out and was so worried but the whole process was fine and staff took great care of me. Very assuring and friendly, had quite a fun time on the dentist chair actually so yes highly recommend this practice.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 11 March 2024
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive from our team. Thank you for choosing us as your dental practice and for recommending us. Many thanks, The Dental Team.
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Review titled Check up and filling
Rated 4 stars out of 5
by William Mander - Posted on 27 February 2024
The care and treatment I received was first class. The only concern I have is that I was asked to make my next appointment in 4 months due to concerns over a large filling at the back, but I don’t understand why if it was a problem it wasn’t dealt with at this visit and all done in one treatment cost
Visited February 2024
Review titled Inspire Dental Southend
Replied on 11 March 2024
Dear Patient, Thank you for your feedback. We are pleased to learn you received first class care and treatment. If you would like to discuss any aspects of your care please contact the practice directly so they can give you a personalised response about your treatment. Many thanks, The Dental Team
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Review titled Most recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2024
Went in with loose tooth that was giving me problems.Extraction was painless and I am writing this 3 days after it was done and it has healed nicely.I was called in for treatment within 10 minutes of arrival so I have nothing to complain about.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 11 March 2024
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
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Review titled Very Patient
Rated 5 stars out of 5
by Rosa solomons - Posted on 19 February 2024
Considering the neglect I have given my teeth due to severe anxiety and phobia when comes to dental work and negative experiences from previous dentists my dentist was patient calming and amazing
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Brilliant practice like i never been before
Rated 5 stars out of 5
by Walter Z Semwayo - Posted on 09 February 2024
Talked through all what was happening to me. Ex-Ray done just there & more of what therapy I could have & how much it will cost.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.