iDental Care Limited
Brighton & Hove Emergency Dental Service, Out of Hours (Only call from 5.30pm weekdays and, from 9.00am weekends), Brighton, BN2 9NEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic
Rated 5 stars out of 5
by Carol - Posted on 06 October 2024
Talk through what going to happen and what I should after. Very friendly. I been a couple of times I was in and out within 30 mins. I recommend people to ring if any problem with the teeth. They will advise you what you can do.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Very professional and courteous
Rated 5 stars out of 5
by Marco - Posted on 08 September 2024
Very helpful and understanding of the situation and easy service by professional receptionist and a doctor thank you very much
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Glenda Guy - Posted on 09 September 2024
I visited twice a few days apart. I got through within 5 minutes and offered an appointment within the hour. First time I was given a temporary filling, the second visit I asked for the tooth to be extracted. The dentist and nurse was extremely kind.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Amazing service and people
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2024
All staff were very kind to my young son who had half his tooth broken off. The service was very efficient. Staff were friendly. Couldn’t fault anything. This all helped my son to stay calm and get the best treatment.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Wonderful
Rated 5 stars out of 5
by Chey Taylor - Posted on 22 September 2024
Wonderful service, the dentist who did my dental work was incredible reassuring and comforting and communicative. I felt so comfortable and he was constantly asking if I was okay and said we could stop at any time. I would 100% recommend
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Very helpful and polite
Rated 5 stars out of 5
by Nigel Couter - Posted on 29 September 2024
They listened to my description of my problem and read the written description on the latest treatment I had received at another practice so they were able to recommend a course of antibiotics that matched the type of treatment I suspected my regular dentist would prescribe
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Frank - Posted on 22 September 2024
From getting through on the phone quickly, to being offered an app same day, the friendliness of the receptionist and the dentist and his assistant were all fantastic.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled A rare example of the NHS working efficiently for patients
Rated 5 stars out of 5
by Derek - Posted on 02 September 2024
I recently had the opportunity to experience outstanding care from this Brighton dental practice, and I couldn't be more grateful. I was referred to this practice by NHS 111 on a Sunday afternoon, after calling in distress about a broken wisdom tooth that had begun to swell and cause significant pain. Despite it being a weekend, the receptionist was incredibly friendly and reassuring, and she managed to book me an appointment just over two hours later—a relief I didn’t expect so promptly. Arriving slightly late due to some difficulty finding parking, I feared I might have missed my chance. However, my concerns were immediately put to rest by the welcoming staff. The receptionist greeted me warmly, and despite my tardiness, I was treated with kindness and professionalism. The nurse, noticing I was struggling with the forms due to forgetting my reading glasses, stepped in to assist without hesitation—an act of empathy that made a world of difference in my anxious state. The dentist who treated me carried the same balance of friendliness and professionalism. I walked in expecting nothing more than a quick confirmation of an infection and perhaps a prescription for antibiotics. Instead, after a thorough round of X-rays, I was offered an immediate solution: an extraction. Though I was initially apprehensive, the dentist's confident and caring approach reassured me that this was the best course of action. The extraction itself was remarkably smooth and, to my great relief, painless. Less than 24 hours later, I was nearly pain-free and astounded by how little discomfort I had experienced post-procedure. The care I received was nothing short of exceptional, surpassing any expectations I had for an emergency NHS appointment on a Sunday. I cannot recommend this practice highly enough, whether for routine care or urgent dental needs. If you're ever in need of prompt, professional, and compassionate dental care, especially in an emergency, this practice should be your first call. They truly exemplify the NHS working at its best for patients. However, save yourself the embarrassment and give yourself extra time for parking, as it is likely you will need plenty of time to find a space.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Professional and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2024
Dealt promptly with my issue and with professionalism and courtesy. Only issue was getting through in the first place.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Rowland Baker - Posted on 01 September 2024
The service I received was excellent from the beginning the initial phone call and the follow up from the dentist.. Antibiotics were prescribed and was ready for me when we arrived.. Help was also given for a pharmacy which was open .
Visited September 2024
iDental Care Limited has not yet replied.