iDental Care Limited
Brighton & Hove Emergency Dental Service, Out of Hours (Only call from 5.30pm weekdays and, from 9.00am weekends), Brighton, BN2 9NEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Propping up a stretched NHS
Rated 5 stars out of 5
by Anonymous - Posted on 13 September 2024
Staff were very friendly, helpful, and were able to quickly provide the help I needed. They were clear and the care I received was wonderful, and you can see how hard they are working, especially to accommodate people who have had their local clinics close down due to lack of funding.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Friendly receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 03 September 2024
After finally getting through, The receptionist was very helpful and friendly . Dentist was great sorted problem quickly and efficiently.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Fantastic and professional
Rated 5 stars out of 5
by Rob - Posted on 08 September 2024
The receptionist this Sunday morning has been so helpful,made me completely at ease and highly professional Also the dentist was informative and good. Thankfully the NHS remains thanks too staff like these guys.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2024
Everyone in this practice was lovely. Very welcoming in my time of need. The building is going through renovations so it looks a little scary, but the staff were more than kind and understanding. The appointment was quick and I’m feeling much better now!
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Quick and efficient
Rated 5 stars out of 5
by Nick Bradley - Posted on 08 September 2024
After being unable to get an appointment at my usual dentist leading up to the weekend, an abscess had developed leading to excruciating pain on Saturday night. I felt I had no choice but to call emergency dentist as I felt desperate. After a couple of attempts to get through on the phone, I was dealt with very quickly and a dentist called me back within half an hour. I was dealt with in a caring and compassionate manner throughout the process. Highly recommend for emergencies.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Liam - Posted on 07 September 2024
I've had an abcess drained here and a root extracted. Very informative staff. Caring and kind. Quick to be seen and amazing for people on benefits. It's easily accessible too. Thank you.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Very professional and courteous
Rated 5 stars out of 5
by Marco - Posted on 08 September 2024
Very helpful and understanding of the situation and easy service by professional receptionist and a doctor thank you very much
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Glenda Guy - Posted on 09 September 2024
I visited twice a few days apart. I got through within 5 minutes and offered an appointment within the hour. First time I was given a temporary filling, the second visit I asked for the tooth to be extracted. The dentist and nurse was extremely kind.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled A rare example of the NHS working efficiently for patients
Rated 5 stars out of 5
by Derek - Posted on 02 September 2024
I recently had the opportunity to experience outstanding care from this Brighton dental practice, and I couldn't be more grateful. I was referred to this practice by NHS 111 on a Sunday afternoon, after calling in distress about a broken wisdom tooth that had begun to swell and cause significant pain. Despite it being a weekend, the receptionist was incredibly friendly and reassuring, and she managed to book me an appointment just over two hours later—a relief I didn’t expect so promptly. Arriving slightly late due to some difficulty finding parking, I feared I might have missed my chance. However, my concerns were immediately put to rest by the welcoming staff. The receptionist greeted me warmly, and despite my tardiness, I was treated with kindness and professionalism. The nurse, noticing I was struggling with the forms due to forgetting my reading glasses, stepped in to assist without hesitation—an act of empathy that made a world of difference in my anxious state. The dentist who treated me carried the same balance of friendliness and professionalism. I walked in expecting nothing more than a quick confirmation of an infection and perhaps a prescription for antibiotics. Instead, after a thorough round of X-rays, I was offered an immediate solution: an extraction. Though I was initially apprehensive, the dentist's confident and caring approach reassured me that this was the best course of action. The extraction itself was remarkably smooth and, to my great relief, painless. Less than 24 hours later, I was nearly pain-free and astounded by how little discomfort I had experienced post-procedure. The care I received was nothing short of exceptional, surpassing any expectations I had for an emergency NHS appointment on a Sunday. I cannot recommend this practice highly enough, whether for routine care or urgent dental needs. If you're ever in need of prompt, professional, and compassionate dental care, especially in an emergency, this practice should be your first call. They truly exemplify the NHS working at its best for patients. However, save yourself the embarrassment and give yourself extra time for parking, as it is likely you will need plenty of time to find a space.
Visited September 2024
iDental Care Limited has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Rowland Baker - Posted on 01 September 2024
The service I received was excellent from the beginning the initial phone call and the follow up from the dentist.. Antibiotics were prescribed and was ready for me when we arrived.. Help was also given for a pharmacy which was open .
Visited September 2024
iDental Care Limited has not yet replied.