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iDental Care Limited

Brighton & Hove Emergency Dental Service, Out of Hours (Only call from 5.30pm weekdays and, from 9.00am weekends), Brighton, BN2 9NE

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Patient ratings and reviews

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Reviews

Displaying 51 to 60 of 694

  1. Review titled Wonderful

    Rated 5 stars out of 5

    by Chey Taylor - Posted on 22 September 2024

    Wonderful service, the dentist who did my dental work was incredible reassuring and comforting and communicative. I felt so comfortable and he was constantly asking if I was okay and said we could stop at any time. I would 100% recommend

    Visited September 2024

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    iDental Care Limited has not yet replied.


  2. Review titled Very helpful and polite

    Rated 5 stars out of 5

    by Nigel Couter - Posted on 29 September 2024

    They listened to my description of my problem and read the written description on the latest treatment I had received at another practice so they were able to recommend a course of antibiotics that matched the type of treatment I suspected my regular dentist would prescribe

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  3. Review titled Excellent service

    Rated 5 stars out of 5

    by Frank - Posted on 22 September 2024

    From getting through on the phone quickly, to being offered an app same day, the friendliness of the receptionist and the dentist and his assistant were all fantastic.

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  4. Review titled A rare example of the NHS working efficiently for patients

    Rated 5 stars out of 5

    by Derek - Posted on 02 September 2024

    I recently had the opportunity to experience outstanding care from this Brighton dental practice, and I couldn't be more grateful. I was referred to this practice by NHS 111 on a Sunday afternoon, after calling in distress about a broken wisdom tooth that had begun to swell and cause significant pain. Despite it being a weekend, the receptionist was incredibly friendly and reassuring, and she managed to book me an appointment just over two hours later—a relief I didn’t expect so promptly. Arriving slightly late due to some difficulty finding parking, I feared I might have missed my chance. However, my concerns were immediately put to rest by the welcoming staff. The receptionist greeted me warmly, and despite my tardiness, I was treated with kindness and professionalism. The nurse, noticing I was struggling with the forms due to forgetting my reading glasses, stepped in to assist without hesitation—an act of empathy that made a world of difference in my anxious state. The dentist who treated me carried the same balance of friendliness and professionalism. I walked in expecting nothing more than a quick confirmation of an infection and perhaps a prescription for antibiotics. Instead, after a thorough round of X-rays, I was offered an immediate solution: an extraction. Though I was initially apprehensive, the dentist's confident and caring approach reassured me that this was the best course of action. The extraction itself was remarkably smooth and, to my great relief, painless. Less than 24 hours later, I was nearly pain-free and astounded by how little discomfort I had experienced post-procedure. The care I received was nothing short of exceptional, surpassing any expectations I had for an emergency NHS appointment on a Sunday. I cannot recommend this practice highly enough, whether for routine care or urgent dental needs. If you're ever in need of prompt, professional, and compassionate dental care, especially in an emergency, this practice should be your first call. They truly exemplify the NHS working at its best for patients. However, save yourself the embarrassment and give yourself extra time for parking, as it is likely you will need plenty of time to find a space.

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  5. Review titled Professional and helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 24 September 2024

    Dealt promptly with my issue and with professionalism and courtesy. Only issue was getting through in the first place.

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  6. Review titled Excellent Practice

    Rated 5 stars out of 5

    by Rowland Baker - Posted on 01 September 2024

    The service I received was excellent from the beginning the initial phone call and the follow up from the dentist.. Antibiotics were prescribed and was ready for me when we arrived.. Help was also given for a pharmacy which was open .

    Visited September 2024

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    iDental Care Limited has not yet replied.


  7. Review titled Brilliant practice

    Rated 5 stars out of 5

    by Jody - Posted on 05 September 2024

    Best dentist I’ve been to in a long time highly recommend this practice I was in so much pain. I was see very quickly and my problem was dealt with straight away

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  8. Review titled Great staff and dentist

    Rated 5 stars out of 5

    by Mark - Posted on 16 September 2024

    Absolutely lovely and friendly reception staff Absolutely great dentist and dental nurse,Made me feel relaxed and at ease

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  9. Review titled Angels!

    Rated 5 stars out of 5

    by Josh McLove - Posted on 26 September 2024

    I had a broken tooth since lunch time and couldn’t get seeing by my regular practice (or others) was referred here and I can’t thank them enough for the amazing support I received. From the receptionist to the nurse and doctor… so caring, personable and kind. They are angels with a pain-free hand. Thank you thank you thank you!

    Visited September 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.


  10. Review titled Excellent care

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 August 2024

    I was able to be seen promptly and access this service with ease. I was given treatment for the infection that had been causing me a lot of pain and discomfort

    Visited August 2024

    Report as unsuitable

    iDental Care Limited has not yet replied.