Honour Health Jesmond
90 Osborne Road, Jesmond, Tyne and Wear, NE2 2APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Emergency extraction ?
Rated 5 stars out of 5
by David M - Posted on 03 January 2024
Very patient and helpful receptionist when I phoned for appointment. Dentist was considerate and I felt very well looked after during my procedure. Following the extraction I was given time to recover then escorted down the stairs to make sure I exited the building safely.
Visited January 2024
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Review titled Honour Health Jesmond
Replied on 22 January 2024
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how our reception team, were very patient and helpful on booking your appointment with us and how you felt very well looked after during and after your treatment had been completed. We really appreciate your feedback David and I will pass your kind comments on to the team.
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Review titled Excellent Service
Rated 5 stars out of 5
by Edwin R - Posted on 05 January 2024
Service is excellent. Dentist treats you with respect, explaining every procedure needed to be taken in great detail. The service makes you feel at ease.
Visited January 2024
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Review titled Honour Health Jesmond
Replied on 22 January 2024
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear our service is excellent and how our dentist helps you feel at east by treating you with respect and explaining every procedure needed throughout the appointment with us. We really appreciate your feedback Edwin and I will pass your kind comments on to our team.
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Review titled Your recent appointment
Rated 5 stars out of 5
by John R - Posted on 11 January 2024
As always everyone most helpful and pleasant. The dentist took the time to explain each step of my procedure as it was carried out., and his assistant and the reception staff were very friendly and capable.
Visited January 2024
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Review titled Honour Health Jesmond
Replied on 24 June 2024
Thank you very much for your 5 star review of Honour Health Jesmond. We really appreciate your feedback.
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Review titled Recent dental treatment
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
I am very satisfied with the recent treatment I received. Also the professionalism and helpfulness of of the dentist and reception staff, and being able to get treatment at short notice.
Visited January 2024
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Review titled Honour Health Jesmond
Replied on 24 June 2024
Thank you very much for your 5 star review of Honour Health Jesmond. We really appreciate your feedback and will pass your kind comments on to our team here.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
I rang the practice in the morning for an urgent appointment for my daughter who lost a filling the night before. We got an appointment same day, after school and met with an amazing, knowledgeabke, understanding, patient and kids friendly dentist. She explained that there is a decay in my daughter tooth and she will need to numb the area. My daughter paniced but the dentist was very professional in handling the situation. She explained calmly the options and the risk of not removing it. My daughter chose to get the decay removed without numbness and it worked! Tooth cleaned, new filling in, great experience and happy child in 30 mins. Thank you
Visited January 2024
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Review titled Honour Health Jesmond
Replied on 24 June 2024
Thank you so much for taking the time to write a review about your experience at Honour Health Jesmond. We are so glad your daughter was happy with her treatment and we really appreciate your feedback.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Eileen F - Posted on 10 December 2023
I am very pleased with my treatment on Thursday 30/11/23. Every one is so kind I always feel comfortable and at ease. My treatment was perfect and pain free thank you Michael. Thank you and Best wishes to you all.
Visited December 2023
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Review titled Honour Health Jesmond
Replied on 19 December 2023
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear your treatment was perfect and pain fee and our kind team and Michael always make you feel comfortable and at ease throughout your visit with us. We really appreciate your feedback Eileen and I will pass your kind comments on to the team and Michael.
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Review titled Your recent appointment
Rated 3 stars out of 5
by Anonymous - Posted on 14 December 2023
Appointments were running 30 mins late which I wasn’t told when I arrived. At the end of the wait, I then saw a different dentist to the one I booked. She was lovely but I had waited for an appointment to see my usual dentist and so was disappointed after my long wait on the day that I had no option to see him.
Visited December 2023
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Review titled Honour Health Jesmond
Replied on 24 June 2024
We are sorry that you experienced a delay to your appointment and that you were not informed of a 30 minute wait. We are also sorry that you saw a different dentist unexpectedly. Sometimes delays and last minute changes are unavoidable when dental emergencies arise, but we have since undertaken further team training to ensure that patients are kept informed of such changes in a timely manner. Thank you for your feedback.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
The check up was thorough and helpful as the dentist took time to explain everything including how better to focus on cleaning etc.
Visited December 2023
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Review titled Honour Health Jesmond
Replied on 02 January 2024
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear how your check up was thorough and helpful and how your dentist took the time to explain everything and offer helpful advice on cleaning and more. We really appreciate your feedback and I will pass your kind comments on to the team.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 4 stars out of 5
by Anonymous - Posted on 26 December 2023
I mentioned a tooth at the back hurt and I wasn’t quizzed about it or told to give more information about it. i was told it was my wisdom tooth. Since coming away I can feel that it is another tooth that is hurting so am disappointed that this wasn’t looked into.
Visited December 2023
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Review titled Honour Health Jesmond
Replied on 24 June 2024
Thank you for your feedback about your appointment and apologies that it did not meet your expectations. If you are experiencing problems with your any of your teeth then please contact the practice and our reception team will arrange an appointment with your dentist.
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Review titled Very satisfied.
Rated 5 stars out of 5
by Colin F - Posted on 16 November 2023
Efficient and friendly service as usual. Full check of teeth and mouth, and some scale and clean. No other work required.
Visited November 2023
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Review titled Honour Health Jesmond
Replied on 21 November 2023
Thank you very much for taking the time to review your experience at Honour Health. We are so glad to hear our service was efficient and friendly as usual at your recent visit with us. We really appreciate your feedback Colin and I will pass your kind comments on to our team.
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