Hanover Dental Practice
12 King Street, 12 King Street, Staffordshire, ST5 1ELContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good visit
Rated 5 stars out of 5
by Margie - Posted on 22 December 2023
Was very nervous prior to my appointment because of previous dental treatment. Was seen by a lovely dentist who was very patient and reassuring before my check up and another follow-up appointment. Considering the practice is having a lot of work in the building going on it was business as usual.
Visited December 2023
Hanover Dental Practice has not yet replied.
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Review titled Happy with my experience
Rated 4 stars out of 5
by Anonymous - Posted on 14 December 2023
Upon entering the practice I was a little concerned about the building & decor as it looks like it's been under construction so that lets it down massively, however all the staff I dealt with that day on reception and during treatment were lovely and I cannot fault. My dentist was very nice and thorough with the care I received and her personality was very welcoming too.
Visited December 2023
Hanover Dental Practice has not yet replied.
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Review titled Extremely poor really gone down bank
Rated 1 star out of 5
by Anonymous - Posted on 30 November 2023
After being with this practice for 38 years I'm truly shockingly disappointed.... The place is a sham the dentist I saw last didn't understand a word I said...... Recently visited had treatment which collapsed on the same day every time...which in turn took 3 visits and still no joy in the same position I originally was.... No faith or trust now. Due to the trauma & inconvenience I shall be looking elsewhere.....dont know what they are doing & bits of kids who can't even mix a compound for a filling.. You deserve a bad review shame on you.
Visited November 2023
Hanover Dental Practice has not yet replied.
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Review titled Poor service
Rated 3 stars out of 5
by Anonymous - Posted on 29 November 2023
From start to finish my latest visit was poor. I was greeted by very unwelcoming reception staff who asked me for my signature, I asked what for, there response was 'it's on the screen'. I waiting almost 20 minutes for my appointment when a member of staff shouted me from a stair case and told me to go in a particular room. The dentist was sat with his back to the door and spoke to me in this way. I was asked to take a seat, he proceeded to ask the usual questions and then wham the bed was reclined without any notice. At the end of my check up, again I was asked to sign a document, no explanation was given why. The reception staff were again unwelcoming on trying to book my next appointment, no manners what so ever from any of the staff.
Visited November 2023
Hanover Dental Practice has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Aden - Posted on 20 November 2023
Came for an emergency appointment due to severe pain. They took a picture and Sent me packing. No help in the slightest stay away and don't waste your money
Visited November 2023
Hanover Dental Practice has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
1st vist very understand. Great to find a dentist open on a Saturday. Lady on desk was great helpful and couldn't do enough for us.dentist was gentle as I have a fear of dentist, didn't rush just took her time .very happy with this dentist
Visited October 2023
Hanover Dental Practice has not yet replied.
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Review titled Great practice!
Rated 5 stars out of 5
by Alexis Conti - Posted on 09 November 2023
Your review: Our nervous 9 year old daughter whose tooth broke was made to feel very much at ease. From the reception staff to the actual dentist, everyone has provided fantastic service really trying to help us as soon as they possibly can. 1st class service, restores your faith in the nhs!! Thank you.
Visited October 2023
Hanover Dental Practice has not yet replied.
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Review titled Great dentist
Rated 5 stars out of 5
by N Yelland - Posted on 04 April 2023
I have been to this dental practice all my life and I have never needed to look anywhere else. Good treatment and nice dentists. Brilliant service if you are in pain and very accommodating. Would recommend
Visited April 2023
Hanover Dental Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Judith - Posted on 20 February 2023
I’ve been with Hanover Dental practice now for over 20 yrs and cannot fault it. Having had a broken tooth just before Christmas the staff were very accommodating giving me an emergency appointment. The continuing treatment I’ve had since, has been excellent. The ladies on reception are friendly and very professional.
Visited February 2023
Hanover Dental Practice has not yet replied.
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Review titled Poor phone service
Rated 2 stars out of 5
by Anonymous - Posted on 22 February 2023
Rang to rearrange appointment due to unforeseen circumstances and was rudely hung up on! And no it wasn't my signal!
Visited February 2023
Hanover Dental Practice has not yet replied.