Genix Healthcare Gloucester
Lister House, Station Road, Gloucester, GL1 1DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic Practise Exceptional Care
Rated 5 stars out of 5
by CharlotteB - Posted on 16 January 2023
I have been a patient at this practice for several years. Without fail every time I have visited I have received I have received such exceptional care. Staff are so genuinely warm and friendly.
Visited January 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear CharlotteB, We really value your feedback, I am so happy you have been coming to us for years and have always received exceptional care. This is our main goal for our patients. I will pass your comments onto my team who will also be so happy to hear that your experience with us continues to be a good one. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled Urgent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
Suffered abcess over xmas. Phoned the practice as soon as they reopened and was given appointment next day. Antibiotics prescribed and problem solved. Excellent service.
Visited January 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, Thank you for taking the time to leave us with such positive feedback. I am so happy that you were able to enjoy your christmas in the end because of help from our dental practice. I will certainly pass your comments onto my team who will also be so happy to hear they helped someone in such a positive way. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled Very good dentist
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2023
Been going with my family for years, really good service and dentistry. Always helpful staff and very friendly and knowledgeable dentists.
Visited November 2022
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, I want to thank you for writing such a positive review of our dental practice. I really appreciate that you took this time to write your positive comments. I am glad that you enjoy coming to our practice and have been coming for years! That really is amazing, I will certainly pass this onto my team. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled Excellent service with polite receptionists
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2023
The Dentist was thoughtful and caring. The receptionists were also vey polite. I also previously had problems with a wisdom tooth. There was an attempt to extract it at the Dentist. But, as it could not been done, it was filled instead on a temporary basis, and a Hospital booking was made.
Visited November 2022
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, I am so happy to see you had a good experience with us at your most recent dental appointment. Here at Genix Healthcare Gloucester we really value your feedback and will be sharing this with my team. I am so glad that even though the extraction was not completed we were able to offer alternative treatment to help you at this time. Kind regards Kristie Noble Dental Practice Manager Genix Healthcare Gloucester
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Review titled Great first visit
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
I was very satisfied with my first visit to this practice. My treatment was discussed and I’m very happy to proceed
Visited November 2022
Review titled Genix Healthcare Gloucester
Replied on 15 December 2022
Hello, Thank you so much for your kind review. I am glad your first visit was a good experience. Kind regards Kristie Noble Genix Healthcare Gloucester 01452 303 983
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 27 October 2022
My son had an appointment so we arrived 10 minutes early only to find all staff eating pizzas on lunch. It’s time for the appointment now and we had to wait in the stairwell with about 6 other people who had appointments all with little children. Disgusting this service use to be so good now the receptionist are rude with awful manners and the dental surgeons are must as bad. Terrible do not take your children it is horrendous.They need shutting down
Visited October 2022
Review titled Genix Healthcare Gloucester
Replied on 28 October 2022
Hello, Thank you for your feedback. Yesterday we were taking part in a lunch and learn which was organised by another company to help us learn further skills to aid patients with the best healthcare possible. I apologise that because of this you were left feeling unhappy and would hope we can discuss this further if you are able to contact me on the practice phone 01452 303 983 my name is Kristie Noble, and I am the practice manager here at Genix Healthcare Gloucester.