Genesis Dental Care (East Midlands Community Dental Association)
Abbey House, 1 Castlegate, Grantham, Lincolnshire, NG31 6SEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Genesis Dental Care (East Midlands Community Dental Association).
Reviews
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Review titled My experience
Rated 4 stars out of 5
by Suzanne G - Posted on 24 November 2023
I have always found the pratice to be really good, however i am a 61 yr old patient on ESA with severe anxiety and have just been removed from the NHS list as my dentist has gone private. I can not afford to go private for treatment and fear what will happen to my teeth now. I have never missed an appointmemt in all the years ive been a patient and am very dissapointed to have been removed, especially as i have been told you still have one NHS dentist at the pratice
Visited November 2023
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Review titled Genesis Dental Care (East Midlands Community Dental Association)
Replied on 08 July 2024
Dear Suzanne, Thank you for taking the time to provide feedback following your appointment. Your dentist has reduced his NHS contract by 75% and had very limited NHS availability. We do have a number of affordable Maintenance Plan options, which all the team are able to discuss further with you. We do have other NHS dentists working within the practice who are at maximum capacity, so unable to take on new NHS patients. Please do not hesitate to contact me if you would like any further information; Amanda - Practice Manager
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Review titled My experience
Rated 5 stars out of 5
by Alison F - Posted on 11 November 2023
The time and patience given to make sure i was ok. Treated well from receptionist to the dentists and dental nurses.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2023
I was offered an emergency appointment the next day to have a tooth removed, all memebers of staff were very kind, caring and understanding, i was very anzious and nervous and had explained i had been struggling with my mental health and so my teeth had suffered because of this.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Noel T - Posted on 16 November 2023
When I rang you this morning with tooth ache you where kind enough to get me an appointment straight away. The treatment I had to remove a tooth was first class. Many thanks for everything.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Ian H - Posted on 14 November 2023
My Dentist is very understanding. I feel I get treated with respect. I’m never pressured into having treatment I don’t need. His assistant is always pleasant & understanding too, I’m deaf, have hearing aid, & they respect that when talking & do their very best to help me understand what’s been said. Any treatment I may need or have always gets explained fully.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Susan U - Posted on 10 November 2023
Although the dentist couldn't remove the tooth she did her best and has referred me to a specialist she made syre i was ok and not in pain
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2023
Polite and friendly reception and service by all members of staff at the desk and in the dental room
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2023
The staff are always friendly and helpful. Makes a trip to the dentist more pleasant even if it involves any treatment.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Belinda W - Posted on 23 November 2023
Super friendly efficient team. Extremely clean place. My dentist is welcoming and smiles everytime and very thorough, he takes great care of my teeth and i wouldn't go anywhere else.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Carolyn J - Posted on 09 November 2023
I had chronic toothache and the practice saw and treated me very promptly. I have been attending this practice for over 10 years and their service has always been First Class, thank you.
Visited November 2023
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Genesis Dental Care (East Midlands Community Dental Association) has not yet replied.