Drake Dental Practice
Drake Dental Practice, 113 Drake Street, Rochdale, Lancashire, OL16 1PZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Drake Dental Practice.
Reviews
-
Review titled Female hygienist...
Rated 2 stars out of 5
by Naz - Posted on 23 April 2024
I was told by my dentist I need to see a hygienist who's name is s.k female hygienist and so I paid to book this in, but the treatment was not what I expected I told her a little about my routine and she checked my mouth with a probe etc which hurt... Began cleaning / scaling my teeth which felt very rough as my gums were sore throughout the procedure I moaned a few times in pain and even moved my arms / hands to which she let me rest for few a seconds then continued! Seemed very rushed as my appointment was booked 2:45pm, but I didn't get called in until after 3pm after the cleaning I spat out blood and used mouth wash then she showed me inter dental brushes which were too big for my teeth, but she forced it in the gaps which caused more bleeding, I felt scared to ever go back to her!
Visited April 2024
Review titled Drake Dental Practice
Replied on 29 April 2024
Thanks you for your review and we are sorry you felt this way about your experience. We have generally only had positive feedback regarding the hygienist/therapist in question so your review is surprising. Nevertheless we shall conduct a full review into what happened. Please feel free to contact the practice manager if you have any other concerns. Kind regards
-
Review titled From brilliant to bad
Rated 1 star out of 5
by Anonymous - Posted on 24 May 2023
This practice used to be absolutely fantastic, however, in recent years, this has changed dramatically. Unfortunately, I would not recommend Drake Dental. I have witnessed rude, unfriendly and nonprofessional staff and more recent, a high turn over of reception staff. This once very service is now mediocre at best.
Visited May 2023
Review titled Drake Dental Practice
Replied on 29 April 2024
I’m sorry you feel this way. We are always striving to improve our service but if anything doesn’t meet your expectations then please make us aware of any particular concerns. We have recruited many new staff members recent and have had positive responses from patients. Kind regards