Dove Dental
33-35 Normanton Road, Derby, Derbyshire, DE1 2GJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 4 stars out of 5
by Andy R - Posted on 03 January 2024
Visit was good hence 4* would of been a 5 if the Dentist had of turned up for work before our appointment time not after
Visited January 2024
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Dove Dental has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Paul C - Posted on 15 January 2024
The friendliness, punctuality and good service. I am not a great lover of the dentist but it all went very well today, i can calm down now.
Visited January 2024
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Dove Dental has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Matthew R - Posted on 05 January 2024
Honestly, the care and empathy shown by your dentist is second to none. From my first check up a few months back she was very precise in checking me over, even things I’ve not had checked in the past such as my jaw line, my bite, the general overall condition of mouth, dieting etc.. A truly excellent start. Then for my visit for two fillings, I was very very nervous (as I always am) she made regular intervals to check I was OK, but not only that, to also then explain what each stage she was at, and what I could expect. We’ve had a a good discussion about plans moving forward, and it felt very personal and individual as it should be of course, but others have failed at this in the past. My one negative of my overall experience (which isn’t fair to reflect against my dentist) was the severe delay in getting in for my initial appointment. Initially it was June and it was re arranged to like November, this causes stress not boing what condition your teeth are in - I was just fortunate I had no pain or anything. Kind regards, Matt
Visited January 2024
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Dove Dental has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Terence M - Posted on 10 January 2024
My appointment was pretty much on time and, due to my age and stick, I was treated in a downstairs room. The dentist adjusted my plate, performed two fillings quickly and described the options for one tooth very precisely. All together a very satisfactory and moderately priced session.
Visited January 2024
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Dove Dental has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2023
Really friendly receptionists alongside really patient and knowledgeable oral surgeon and assistant. They made me feel at ease, despite my fears, and I had an overall good experience. Grateful to have been in their good hands.
Visited December 2023
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Dove Dental has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 15 December 2023
How quite it was !! I was still kept waiting 20 minutes , which is fine but share the same curtesy if we are a few minutes late… I am concerned on this feedback form you also state you do 9 other treatments including “beauty “ treatments yet we can’t get in to actually see a dentist unless it’s an emergency, I have had two checkup visits cancelled this year by yourself , yet you have a large sign saying if you don’t come for a visit you will be taken off the NHS register but you can’t get an appointment for a visit?? Do emergency appointments class as a visit ? I understand the NHS is struggling for Dentists but if you aim is to go “private “ tell us then at least we can make plans , I have to wait to be referred and then have the tooth out so are still going to be in pain into the new year possibly as long as February? I do actually love coming to the dentist and do hold your practice in very high regard everyone is always so kind and friendly but I do have to say since Covid it has changed a lot and not sadly for the better.
Visited December 2023
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Dove Dental has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Paul B - Posted on 28 December 2023
Friendly, prompt service, phoned at 9, seen at 1.30 and I was actually 10 minutes late for the appointment, A temporary resolution was offered and gratefully received
Visited December 2023
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Dove Dental has not yet replied.
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Review titled Tooth abscess
Rated 5 stars out of 5
by Gary G - Posted on 08 December 2023
Had an abscess which became enlarged last friday and exceedingly painful over the weekend, went to the drop in centre, nothing they could do, on the Sunday the abscess burst and the pain rescinded,n a HCP informed me that I still need to get a dentist appointment as it can come back. Phoned up Dove Dental on Tuesday and an appointment was made for today Friday 8th December. The dentist was very pleasant and gave me a prescription for antibiotics, informed me that the tooth may need to be extracted which I was not keen on or alternatively I could have a root canal, which I went for, once the abscess has gone.
Visited December 2023
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Dove Dental has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Alison P - Posted on 23 December 2023
The staff from talking on the phone to bring at the reception desk to being with the dentist and dental nurse were amazing today, compassionate, caring and personal. Outstanding customer service thank you
Visited December 2023
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Dove Dental has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Maureen M - Posted on 13 November 2023
Lack of appointments available to have recommended treatment carried out. Having waited 5 months from losing a filling to have it checked out now have to wait another 5 months for a further appointment to carry out the treatment. I feel this is unacceptable.
Visited November 2023
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Dove Dental has not yet replied.