Dentalcare Hook
2 London Road, Hook, Hampshire, RG27 9DJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Dentalcare Hook.
Reviews
-
Review titled Professional booking to completion
Rated 5 stars out of 5
by Brev01 - Posted on 10 February 2023
Regular check up. Timely reminders, necessary forms completed online prior to visit. Reception polite and efficient. Seen at appointed time. Friendly care and encouraging advice. Reception made next six month appointment with printed card. In and out in eight minutes. Could not be better. Immediate Email received confirming appointment . So no treatment but have in the past and always been pleased with the result.
Visited January 2023
Review titled Dentalcare Hook
Replied on 02 June 2023
Dear patient, Thank you for your positive feedback! We are so pleased to be able to offer this service and we are glad to have such a happy patient! Kind regards, Liz Newcombe, practice manager
-
Review titled Great with children
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2023
Friendly staff and great manner with children. Quick, efficient visit, much better experience than our previous dentist.
Visited January 2023
Review titled Dentalcare Hook
Replied on 02 June 2023
Dear patient, Thank you for your review! We are pleased to cater for all ages and provide dentistry for the whole family. Kind regards, Liz Newcombe, practice manager
-
Review titled Wonderful Experience
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2023
Myself and my family had a lovely visit for our check up, friendly staff, a calm and positive dentist reassuring my youngest as he was a little nervous and he had such a positive experience he will be happy to come back again and ride on the magic chair. Thankyou DentalCare Hook!
Visited January 2023
Review titled Dentalcare Hook
Replied on 01 June 2023
Dear patient, Thank you for your positive review! We are proud to be able to treat patients of all ages and alter our approach appropriately. Kind regards, Liz Newcombe, practice manager
-
Review titled Great service
Rated 5 stars out of 5
by Maggie - Posted on 10 January 2023
The staff are all very professional, and caring The dentist is very welcoming and tells me everything he is doing and why
Visited January 2023
Review titled Dentalcare Hook
Replied on 06 June 2023
Dear Maggie, Thank you for your feedback. We are pleased to provide a positive experience. Kind regards, Liz Newcombe, practice manager
-
Review titled Hygienist
Rated 5 stars out of 5
by Jo W - Posted on 13 December 2022
I often feel like I’m going to drown when I go to the hygienist, today it was a wonderful lady who seemed to understand my fear and helped me relax throughout my appointment. Thank you
Visited December 2022
Review titled Dentalcare Hook
Replied on 01 June 2023
Dear Jo, Thank you for your positive feedback. We always try to be understanding of any patient with dental fears and put them at ease. We are pleased your appointment went well and will feedback to the clinician. Kind regards, Liz Newcombe, practice manager
-
Review titled Very good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 December 2022
All staff are very helpful and polite. Booking system is very efficient and sends digital reminders of appointments. I’m very happy with my dentist who is always considerate and gentle.
Visited December 2022
Review titled Dentalcare Hook
Replied on 01 June 2023
Dear patient, Thank you for your positive review! Our appointment reminders are a service we are lucky to be able to offer to our patients, we are glad you are happy at our practice. Kind regards, Liz Newcombe, practice manager
-
Review titled Wonderful service
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2022
I needed to see the dentist before my regular check up. The very nice receptionist booked me an appointment and also placed me on the cancellations list. Fortunately the practice was able to offer me a cancellation which is 9 days sooner than the scheduled appointment. I attended today and received superb attention, as always. I am most appreciative of the wonderful service I receive at my dental practice and would recommend them to everyone.
Visited December 2022
Review titled Dentalcare Hook
Replied on 25 May 2023
Dear patient, Thank you for you positive review! We always try to move patients forward where we have cancellations and I am pleased we were able to do this in your case. Kind regards, Liz Newcombe, practice manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 December 2022
Several well timed reminders prior to appointment. Reception area very clean and uncluttered. Reception staff very courteous, efficient and knowledgable. Dentist himself was superb. Great communication and feedback.
Visited December 2022
Review titled Dentalcare Hook
Replied on 25 May 2023
Dear patient, Thank you for your positive review! I will pass your compliments onto our reception staff. Kind regards, Liz Newcombe, practice manager
-
Review titled Brilliant
Rated 5 stars out of 5
by Victoria Tutty - Posted on 22 December 2022
Lovely staff, fabulous service. Very caring and knowledgeable. Would highly recommend. Easy to book appointments. Dental staff and receptionist great.
Visited December 2022
Review titled Dentalcare Hook
Replied on 25 May 2023
Dear Victoria, Thank you for your review! We are very pleased you are happy at our practice. Kind regards, Liz Newcombe, practice manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Jane Darwent - Posted on 17 December 2022
I always find the staff very polite and helpful and friendly from the moment you walk in. We are so happy with our dentist as he has a calm professional and attentive and polite manner. I wouldn’t hesitate in recommending this Practice.
Visited December 2022
Review titled Dentalcare Hook
Replied on 01 June 2023
Dear Jane, Thank you for your positive feedback! I will pass this onto your dentist. Kind regards, Liz Newcombe, practice manager