Damira Bury Knowle Dental Practice
Bury Knowle Dental Practice, 207 London Road, Headington, Oxford, Oxfordshire, OX3 9JAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly, efficient staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2023
It is a very efficient service you receive at the dentist and all the staff are friendly and ready with a smile, excellent
Visited October 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 26 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Wouldn't recommend
Rated 2 stars out of 5
by Anonymous - Posted on 10 October 2023
Recently registered here after being on the NHS waiting list for a while. In the meantime, I've been seeing another dentist privately and had some XRs / investigations done. The dental practice is quite dark, feels poorly maintained. The staff members at reception and over the phone were friendly but the dentist I saw had poor bedside manner. The appointment was very rushed as the dentist was running late, and I assume, trying to make up for time. I was given a diagnosis after a very brief examination which felt disingenuous. The dentist seemed to dislike being questioned or having to explain the reasoning. I'm grateful to have an NHS dentist, but I'm not sure I can recommend them in all honesty if you have a choice.
Visited October 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 18 October 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bury Knowle practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on buryknowle@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Efficient practice
Rated 5 stars out of 5
by Maureen Cooper - Posted on 04 October 2023
I phoned on Monday to make an appointment to see a dentist and was given a next day 15 minute appointment. I thought the dentist would only have time to check my teeth, but she repaired a filling and I had an impression for a new denture.
Visited October 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 05 October 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Ignored
Rated 2 stars out of 5
by Anonymous - Posted on 02 September 2023
When I go to this practice as an NHS patient I feel they do the absolute minimum and then try and sell you expensive private treatments. I spent 5 minutes explain a jaw pain that I've been having and he just continued typing and completely blanked me. No follow up on previous advice, like was I using the mouth guard recommended on previous visit? How was I finding it? I'm only staying with them as I can't get in anywhere else.
Visited September 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 06 September 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bury Knowle practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on buryknowle@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled A very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
There tends to be a fairly rapid turnover of staff but in spite of that standards remain high. Waiting times are reasonable and reception staff are well trained and personable.
Visited September 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 08 November 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Friendly practice
Rated 5 stars out of 5
by Kevin Ryall - Posted on 02 August 2023
Friendly helpful practice. Just a checkup but the dentist was honest with me about work that might be needed in future
Visited August 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 09 August 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Normally great but recently…
Rated 3 stars out of 5
by Anonymous - Posted on 10 August 2023
They changed my appointment time without checking with me. Only by 10 mins but it meant I was checked in as late. Didn’t see who I was expecting. Dentist said my chart was incorrect! It’s worrying!
Visited August 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 16 August 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bury Knowle practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on buryknowle@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Some tricky dentistry completed well
Rated 4 stars out of 5
by Anonymous - Posted on 25 August 2023
I had to have two fillings, including one deep and tricky one. The dentist explained the possible problems and advantages and completed the work carefully. As far as I can tell, everything has so far been successful.
Visited August 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 30 August 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Good Service
Rated 5 stars out of 5
by Mei Yee Tang - Posted on 31 August 2023
Clearly to educate good habits for teeth cleaning.Help to educate the method for kid to teeth cleaning. Remind us to review half a year and call anytime if anything else. Clearly to explain the condition of teeth, is health or need clean more.
Visited August 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 06 September 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… We are committed to promoting good dental habits, especially for children, and we're glad to hear that you found our guidance on teeth cleaning methods for kids helpful. Regular dental check-ups and cleanings every six months are essential for maintaining oral health, and we're pleased that you appreciate our reminders. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent speedy work
Rated 5 stars out of 5
by Robin - Posted on 09 August 2023
I needed a white filling. The work was undertaken at the end of the examination. Brilliant work by the team
Visited August 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 16 August 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios