Damira Bank Buildings Dental Practice
5 & 6 Bank Buildings, Sudbury, Suffolk, CO10 2SXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring dentist
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2023
I had to have a crown fitted and my dentist was excellent. He explained the process in detail and kept me informed of progress as he worked. It was a lengthy process but I felt comfortable throughout which is reassuring as I am normally quite worried about visits to the dentist.
Visited December 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 03 January 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Changes have made a real difference
Rated 5 stars out of 5
by Gail F - Posted on 23 December 2023
It’s taken a few years (covid) for the practise to get there but it’s now a real pleasure to go to this dentist. I had an emergency just before Xmas & was able to pay to see a private dentist - perfect for me to get it sorted. I also now understand the difference between NHS & private service- so plan to switch as I can afford to pay.
Visited December 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 03 January 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Friendly service
Rated 5 stars out of 5
by Paul - Posted on 06 December 2023
Receptionists friendly and efficient, dentist explained treatment clearly and very considerate when undertaking the ‘work’
Visited December 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 13 December 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Competence to perform nerve block
Rated 2 stars out of 5
by DR JOHN MARK AITKEN - Posted on 15 December 2023
I attended for the extraction of 2 adjacent lower right teeth, which had apical abscesses, having originally presented acutely 20 days earlier. The appointment started with an attempt to produce a branch trigeminal nerve block, but it was clear from my own personal experience, having had similar nerve blocks before, that the dentist had failed to inject the anaesthetic within the nerve sheath. She added several additional doses into the adjacent gum, but the anaesthesia was incomplete, although just about sufficient to remove the premolar tooth. She then attempted to remove the adjacent molar tooth, but the pain was excruciating. I would have expected her to have stepped back and considered why her attempted nerve block had failed, but instead she decided to refer me to the nearest Dental Hospital service. Fair enough, and a good fallback position, but it leaves me hanging on, having already waited since the last week in November. Who knows when this will be sorted out? She has in the past been a very caring dentist, and has a nice personality, but seems to be too easily flustered.
Visited December 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 20 December 2023
Thank you for taking the time to leave us a review, John. We are very sorry to hear you were unhappy with your experience at our Damira Bank Buildings practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on bankbuildings@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Great Practice
Rated 5 stars out of 5
by Richard Graham Adamson - Posted on 21 December 2023
From the moment I walked in everyone was so friendly , i had two appointments and was seen earlier on both , the receptionist couldn't of been nicer , so welcoming and friendly she had lots going on but always smiling and courteous.
Visited December 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 03 January 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Very good practice
Rated 5 stars out of 5
by Martin Warnack - Posted on 05 December 2023
Always get friendly reception and very good service. Everyone is always polite and helpful and very efficient.
Visited December 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 06 December 2023
Thank you for taking the time to leave us a review and for your kind feedback, Martin. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent dentist practice
Rated 5 stars out of 5
by Mrs Barbara Thomas - Posted on 01 December 2023
Very happy with the treatment I have from this dentist. Been with them now for some years. Would not like to go anywhere else
Visited November 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 06 December 2023
Thank you for taking the time to leave us a review and for your kind feedback, Barbara. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Thank you
Rated 4 stars out of 5
by Anne Parker - Posted on 01 December 2023
I would like to thank the dentist who has dealt with my most recent appointments. I appreciate that I saw the same dentist as previously I was seen by five different dentists (about one tooth) which was not satisfactory and resulted in some contradiction between dentists of my treatment.
Visited November 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 06 December 2023
Thank you for taking the time to leave us a review and for your kind feedback, Anne. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
Following the loss of a crown I was able to get an appointment within 2 days and received a great service as always.
Visited November 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 29 November 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent Dentist
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2023
I would highly recommend this practice. The dentist who provided my treatment was very caring and anyone who might be anxious about dental treatment would be reassured by his approach.
Visited November 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 13 December 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios