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Damira Bank Buildings Dental Practice

5 & 6 Bank Buildings, Sudbury, Suffolk, CO10 2SX

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Damira Bank Buildings Dental Practice.


Reviews

Displaying 181 to 181 of 181

  1. Review titled Rushed appointments- No manors

    Rated 2 stars out of 5

    by Anonymous - Posted on 08 December 2022

    My daughter was sent to this dentist for braces. Each time the appointments were 5 mins, no talking, communication about what’s going on, minimum words. All rushed, At least 3/4 months waiting between appointments. One receptionist was very off. On the four occasions we have visited we have never had a smile, everyone seems very unhappy and stressed out.

    Visited November 2022

    Report as unsuitable

    Review titled Damira Bank Buildings Dental Practice

    Replied on 16 December 2022

    Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bank Buildings practice and you felt that you received inadequate service. All staff are made aware of the high level customer service that Damira aims to deliver, and this will be raised to ensure this does not happen again. We take negative feedback very seriously however as this is an anonymous review, we are currently unable to investigate this further. Should you wish to discuss this further, please contact the Practice Manager on bankbuildings@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.

    Report as unsuitable