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Cassio Dental Practice

102 Cassio Road, Watford, Herts, Middlesex, WD18 0QL

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 104

  1. Review titled Nervous patient

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 July 2024

    I was seen today for the first time by a new NHS dentist and found her to be kind and patient with me, as I find a visit to the dentist always stressful. She gave me eye contact when speaking to her and slowly went through the stages of examination. She also stopped in between the cleaning process to check regularly how I was doing. Today was the best dentist appointment I have received and leaves me feeling less anxious for a future visits, many thanks, hope you stay at this practice for a long time.

    Visited July 2024

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 16 September 2024

    Dear Patient, We are so pleased that our team were able to help you overcome your dental anxiety and look forward to welcoming you again soon.

    Report as unsuitable


  2. Review titled Great dentists, not so great hygienist

    Rated 4 stars out of 5

    by Rachel - Posted on 09 April 2024

    I have always had great service from the dentists at this practise - very friendly, knowledgeable and informative. Unfortunately my recent hygienist appointment was not satisfactory - no bedside manner at all.

    Visited April 2024

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 09 April 2024

    Dear Rachel, We appreciate you taking the time to share your feedback and are disappointed to learn about your recent hygiene experience. Patient satisfaction is so important to us and we would welcome the opportunity to place you with another one of our experienced hygienists on the next occasion.

    Report as unsuitable


  3. Review titled Same day emergency appointment

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 March 2024

    Called the practise with a dental emergency, same day appointment offered, reviewed by dentist Cp who completed assessment including xray with further appointment booked. Great to have this level of service still available on the NHS!

    Visited March 2024

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 27 March 2024

    Dear Patient, Thank you so much for taking the time to leave your feedback for us. We are happy that we were able to assist you and resolve your dental issues swiftly. We are continually striving to offer the best services we can to all our patients and it is nice to have that hard work and effort recognised.

    Report as unsuitable


  4. Review titled Superb hygienist treatment

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 January 2024

    Comprehensive hygienist treatment undertaken with great care, thoroughness and efficiency in super-clean, comfortable surroundings. Wouldn't hesitate to recommend.

    Visited January 2024

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 03 January 2024

    Dear Patient, Many thanks for taking the time to leave us your comments and we are so pleased to learn that you have such a positive experience. We look forward to welcoming you again. Your recommendation is also appreciated.

    Report as unsuitable


  5. Review titled Great

    Rated 5 stars out of 5

    by Kumud Deka - Posted on 19 December 2023

    doctor had done good job. Doctor and his colleague very cooperative.Explained me all about my teeth problem. I will be back again.

    Visited December 2023

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 21 December 2023

    Dear Kumud Deka, Many thanks for your kind words. We are glad that you are happy with our services. We look forward to welcoming you again.

    Report as unsuitable


  6. Review titled Great experience with my dentist

    Rated 5 stars out of 5

    by Maria - Posted on 10 August 2023

    Great dentist.. very caring and patient with me.. I am a very very nervous patient .. I am always put at ease before treatment

    Visited August 2023

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 15 August 2023

    Dear Maria, Many thanks for sharing your comments with us. We're really happy to hear that despite your nerves, you feel calm at your visits to the practice. We look forward to welcoming you again soon.

    Report as unsuitable


  7. Review titled Excellent caring practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 July 2023

    The dentist was very professional, caring, polite and informative throughout the procedure. Would highly recommend

    Visited July 2023

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 20 July 2023

    Dear Patient, Thank you for taking a moment to share your comments and we also appreciate your recommendation.

    Report as unsuitable


  8. Review titled Good practice

    Rated 5 stars out of 5

    by Luisa White - Posted on 05 July 2023

    I have been a patient in this practice for 30 years now and seen 2 dentist here. Both my dentist have been very good, very informative, caring and quick treating me and my familly.

    Visited July 2023

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 20 July 2023

    Dear Luisa White, We really appreciate you taking the time to share your feedback with us regarding our services and our team members. We look forward to welcoming you and your family again.

    Report as unsuitable


  9. Review titled Thank you

    Rated 5 stars out of 5

    by Mrs Sarah J Brannen - Posted on 06 July 2023

    I honestly cannot praise all the staff at this dental practice enough. You all do a really amazing job and I am so happy to have found you! Professional, caring and kind, efficient and friendly, I could go on and on. Thank you.

    Visited July 2023

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 20 July 2023

    Dear Mrs Brannen, Your comments have brought a smile to all our faces! Thank you so much for your review and we're happy to hear that you're so happy with our services.

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  10. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 June 2023

    Good experience all round. All staff are very welcoming kind and caring. The dentist explained everything and was very considerate and gentle

    Visited June 2023

    Report as unsuitable

    Review titled Cassio Dental Practice

    Replied on 26 June 2023

    Dear patient, We would like to thank you for taking the time to share your comments with us and are glad that your experience was a positive one all round.

    Report as unsuitable