Whiston Hospital Emergency Department
Whiston Hospital, Warrington Road, Prescot, L35 5DRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
I had to take my wife to a and e yesterday evening, from the moment we entered the department to our departure at 0130 this morning we had wonderful treatment from all staff on duty, be they a receptionist or the consultant. Despite the current difficult circumstances I can only sing their praise. The treatment was xarried out total professionally and with a caring smile. Please pass on my heart-felt thanks and gratitude to all employees in a and e Dave
Visited March 2023
Whiston Hospital Emergency Department has not yet replied.
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Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2022
I am writing to express my absolute gratitude to the a&e department, my daughter was acutely unwell and presented with suspected meningitis, as a parent I was incredibly scared. Upon our arrival at a&e the reception staff were friendly, warm and welcoming advising of potential delays ensuring we were fully informed prior to booking in. Within minutes we were in front of triage staff, being assessed and tests being ordered. I feel as though we were afforded every test under the sun, I found it to be timely and accessible. The staff are an incredible asset to the organisation, they were caring, compassionate, kind and professional. They communicated every step with us, and gave us the opportunity to ask questions, this is despite the obvious demand on the service. I don’t have the words to describe how reassured they made us and I hope they realise how appreciated they are for what they do. I also hope the trust appreciates their hard work and dedication to the professions they are aligned with. Thank you is such a small phrase, but I promise it is sent with sincerity and appreciation, thank you for everything a&e.
Visited December 2022
Whiston Hospital Emergency Department has not yet replied.
Information supplied by Services Hub For St Helens And Knowsley Teaching Hospitals NHS Trust