The Phoenix Health Centre
Parkfield Road, Parkfields, Wolverhampton, West Midlands, WV4 6EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Eleanor Gwilt - Posted on 11 August 2024
Was seen by a nurse today who was so lovely and very understanding. She eased my mind and could see I was abit upset. She is a credit to your practice and the NHS. The triage and reception staff were great too.
Visited August 2024
The Phoenix Health Centre has not yet replied.
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Review titled Very efficient and polite
Rated 5 stars out of 5
by Deborah Mumford - Posted on 26 August 2024
From the moment I got there to the moment I left everyone I encountered was polite and helpful. I didn’t have to wait long and was in and out within the hour. Credit where credit’s due. Thanks
Visited August 2024
The Phoenix Health Centre has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Patients wife - Posted on 24 June 2024
My husband needed additional care following his discharge from hospital, I had been advised to contact the centre. They couldn't have been more helpful from my initial approach through to the treatment we received from the nursing staff. Thank you all.
Visited June 2024
The Phoenix Health Centre has not yet replied.
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Review titled Disabled Parking
Rated 4 stars out of 5
by Paul - Posted on 28 May 2024
Please address the people parking in the Disabled parking without a permit.This is a very regular problem and causes hassle for people like us who actually have gone through the process of obtaining a blue badge and need to park near to the entrance. Regards Paul
Visited May 2024
The Phoenix Health Centre has not yet replied.
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Review titled Disgusting treatment
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2024
I came in today, with symptoms of severe tonsillitis as I was shivering, couldn’t barely swallow and I was told by the receptionists that I was basically lying. We were told the doctor would not see me today and were quite rude in their tone.
Visited March 2024
The Phoenix Health Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2024
It became necessary for me to seek out of hours treatment on a Saturday afternoon. I was referred to the Phoenix centre and I didn’t know what to expect. On arrival I was greeted by a pleasant receptionist who explained what would happen next. The nurses I saw at triage and subsequently were helpful and informative. I received appropriate treatment and I would recommend this service without hesitation.
Visited February 2024
The Phoenix Health Centre has not yet replied.
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Review titled Helpful staff
Rated 5 stars out of 5
by stevej marple - Posted on 17 December 2023
Attended at short notice I'm 66 and managed to break a cotton bud off whilst cleaning my ears leaving the bud part stuck in my ear I arrived and was seen very quickly where the object was removed from my ear great staff in attendance no after effects apart from embarrassment on my part please pass My regards on to the staff from the receptionists to the medical staff they are a credit to the NHS
Visited December 2023
Review titled The Phoenix Health Centre
Replied on 20 December 2023
Thank you very much for taking the time to post comments regarding your recent patient experience. I will share your comments with our staff and wish you well. Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**
Provided by Care opinion
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Review titled Clean well organised practice.
Rated 5 stars out of 5
by Ian Haskey - Posted on 02 October 2022
I was looked after extremely efficiently from the time I arrived to when I left. Everything was explained to my satisfaction, and I was put at ease. I must mention the lady whom I first saw and whom I last saw. who was an absolute delight. |The procedure was done promptly and efficiently, and I was away home within the hour. Well done.!
Visited September 2022
Review titled The Phoenix Health Centre
Replied on 05 October 2022
Thank you very much for taking the time to post comments regarding your recent patient experience. I will share your comments with our staff and wish you well. Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**
Provided by Care opinion
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Review titled Getting through to reception is a nightmare
Rated 2 stars out of 5
by Nick Thompson - Posted on 30 September 2022
I've now been on hold trying to speak to reception for over an hour. I've been cut off 3 times and placed back in the queue. This is not the first time this has happened and it makes little difference what time of day you call. Super frustrating! I should point out my frustration is with Cirencester branch and I do not speak for the other branches.
Visited September 2022
Review titled The Phoenix Health Centre
Replied on 30 September 2022
Thank you very much for taking the time to post your comments regarding your recent patient experience. However, as this falls outside of Royal Wolverhampton Hospital Trust you will need to contact Cirencester NHS directly. Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**
Provided by Care opinion
Information supplied by The Royal Wolverhampton NHS Trust