St Peters Health Centre
Sparkenhoe Street, Leicester, Leicestershire, LE2 0TAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Service and Communication Issues with NHS Staff
Rated 1 star out of 5
by Vikk - Posted on 29 July 2024
I missed the GP appointment (approximately 15 minutes from the scheduled time) because there was so much morning traffic. I started to notify the GP there and then. But due to a long recorded message, I had to wait for 30-40 minutes to talk to a human at NHS. Now they are saying I have to call before the appointment. How can I do that? Further, when I called about the situation, they said, "You do not come now; your appointment is already canceled." A few hours later, I received a text saying I have to notify them. After listening to the recording, which wasted my time for around 20 minutes, they said I received the message because I didn't come, even after I missed the appointment. Why are people at NHS changing their statements? What a rubbish service by NHS staff. They are not listening to patient concerns and are behaving like they are doing us a favor for free. Why can’t NHS staff be polite? They are paid huge amounts from our tax money. As a patient, I do not expect arrogant behavior from NHS staff. They need to be trained on how to talk with patients. Pathetic service.
Visited July 2024
St Peters Health Centre has not yet replied.
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Review titled Efficient Service
Rated 5 stars out of 5
by David - Posted on 12 February 2024
Being diagnosed with a skin cancer is not great news. But having a service that realised what it was and dealt with quickly was very reassuring. Thanks particularly to the excellent surgeon and her assistant nurse. They were brilliant!
Visited February 2024
St Peters Health Centre has not yet replied.
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Review titled Anyone there.....
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2024
No-one answers the phone No-one replies to emails Referred by Birmingham city hospital to a Leicester who is just as hard to contact
Visited January 2024
St Peters Health Centre has not yet replied.
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Review titled Cancellations of treatment for more than 2 years
Rated 1 star out of 5
by Mary Harrison - Posted on 15 November 2023
We were told moving Dermatology out of the LRI into localised centres would bring about quicker treatment. I have had at leat 13 appointments cancelled and as a result have BCC's left untreated and growing. I am disgusted that despite a personal appeal to have my appointment stand, they have still seen fit to cancel it and move it forward. The fear and angst that this has caused me, is wholly unacceptable
Visited October 2023
St Peters Health Centre has not yet replied.
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Review titled My journey at dermatology.
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
I first started my journey having my lesion looked at & photographed at Hinckley. I then went St Peters to see a dermatologist, I was told there was something there & it was low grade & need to be taken out. I had to wait a while but it wasn't a problem as they probably had more serious cases to do. This June I had the lesion cut out. Everything went well. After I few weeks I noticed a spot that was weeping a little bit, I phoned dermatology & was seen promptly. I was given some cream & while was there they checked to see if my results were , they were, so they checked me over there & then & told me everything was ok & I didn't need to go back. Thank you for being efficient, caring & looking after me.
Visited March 2023
St Peters Health Centre has not yet replied.
Information supplied by University Hospitals Of Leicester NHS Trust