SpaMedica Wirral
St. Catherine's Health Centre, Church Road, Birkenhead, Merseyside, CH42 0LQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Wirral.
Reviews
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Review titled Great result
Rated 5 stars out of 5
by Ted McCabe - Posted on 26 January 2023
Was given a cancellation two days after my assessment. All staff from reception to the surgeon were great. Very good experience and the result and clarity of vision is fantastic. All staff came over as very professional. A nice touch was the offer of a free cup of coffee whilst waiting.
Visited January 2023
Review titled SpaMedica Wirral
Replied on 30 January 2023
Hi Ted, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Prompt and effective
Rated 5 stars out of 5
by Chris - Posted on 18 January 2023
I was treated promptly and very effectively by everyone I came in contact with at SpaMedica Wirral and would have no hesitation in recommending their service to others.
Visited January 2023
Review titled SpaMedica Wirral
Replied on 20 January 2023
Hi Chris, thank you very much for your 5-star review of SpaMedica Wirral. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Positive Experience
Rated 5 stars out of 5
by SusanS - Posted on 04 February 2023
I re-visited Spa Medica for my second cataract operation following a very successful first operation in November 2022. I found the whole experience very reassuring from first contact via telephone through to successful outcome following both procedures. Friendly, professional staff at every step of my journey - from entrance and welcome at Reception in the clinic area to leaving Spa Medica after conclusion of treatment. Every member of staff I came in contact with treated me with kindness and full support on both days. I felt confident that I was being treated with the utmost professionalism - Thank you to the Spa Medica Team
Visited January 2023
Review titled SpaMedica Wirral
Replied on 04 February 2023
Hi Susan, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent Service
Rated 5 stars out of 5
by Veronica Rogers - Posted on 22 December 2022
This concerns my second visit for cataract surgery at Wirral SpaMedica. My first visit could be given an equally excellent review. I was treated with respect, kindness and total efficiency. The entire staff were courteous and welcoming and facilities clean and comfortable. Everything was explained in great detail with written details in booklet form to read at home. A package containing all I needed at home was given as I was discharged. The staff explained everything ( and checked my personal details many times to avoid any mishaps) and the theatre staff were gentle as I suffer with Rheumatoid Arthritis. The surgeon gave me plenty of time to ask questions before I entered the theatre and he performed the operation on both occasions …the same surgeon ,with professional ease and kindness. I was delayed some what but the treatment before surgery does necessitate these waits and I wasn’t in the least disturbed by this. Many congratulations to a wonderful team and thank you.
Visited December 2022
Review titled SpaMedica Wirral
Replied on 03 January 2023
Hi Veronica, thank you very much for your 5-star review of SpaMedica Wirral. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Fabulous Service
Rated 5 stars out of 5
by Susan Diamond - Posted on 22 December 2022
Excellent from the gentleman who booked me in to the surgeon & nurses in theatre, reassuring me every step of the way until I left the building.
Visited December 2022
Review titled SpaMedica Wirral
Replied on 03 January 2023
Hi Susan, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Good experience
Rated 5 stars out of 5
by Ian peers - Posted on 08 December 2022
I was very impressed by the attention I received in coming for my assessment & then on the day of my operation everything was explained to me & I felt completely at ease, after the operation I was given eye drops & an information brochure which explained everything I needed to know. Thank you.
Visited December 2022
Review titled SpaMedica Wirral
Replied on 12 December 2022
Hi Ian, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent
Rated 5 stars out of 5
by Paul Ferguson Fisher - Posted on 09 January 2023
Excellent from start to finish. All very quick, efficient and simple to follow. From booking to arranging an appointment right through the surgery to the aftercare I felt that I was being cared for by professionals who were really focussed on patient welfare. The facilities are bright modern and comfortable, the operating theatre appears to be state-of-the art. Post operatively I had 24/7 access to help if I needed it (I didn't with either eye) and everything I needed to know was explained simply and carefully to me. Thank you SpaMedica and the NHS, this is a partnership that works very well indeed.
Visited December 2022
Review titled SpaMedica Wirral
Replied on 09 January 2023
Hi Paul, thank you very much for your 5-star review of SpaMedica Wirral. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled A Reassuring Experience
Rated 5 stars out of 5
by David Casement - Posted on 17 January 2023
I was alerted by Specsavers that my eyes were "ripe" for cataract removal in March, 2022. I took up this opportunity in August 22 and was called for a pre-op. appointment in September 22. At this I received literature which was very informative. The experience I had at the pre-op., and with all subsequent appointments, could not have been more reassuring. At each appointment the clinical staff explained exactly what they were going to do and why. As appointments took place, each one followed the pattern of exellent treatment and consideration for my experience. On the operation days on 9th October and 30th November again I was informed of what was going to happen and why. The procedures went smootly and after the second operation I waited the necessary four weeks before Specsavers were able to see whether I was ready for new spectacles or not. The operations were successful and I have now had my new spectacles for two weeks and all is well. Sincere thanks to the Specsavers team. The experience and treatment from SpaMedica could not have been improved and I wish to express my sincere thanks for their constant care, consideration and respect throughout the whole precedure. Anyone reading my review can be reassured that there is nothing to be anxious about when undergoing this operation.
Visited November 2022
Review titled SpaMedica Wirral
Replied on 17 January 2023
Hi David, thank you for your 5-star review of SpaMedica Wirral. Comments like yours really means so much to our teams. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled Fantastic staff and service
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2023
I had a cataract removed on my both eyes in the Autumn and cannot praise Spamedica highly enough! From the moment of arrival throughout the whole procedure the staff were very supportive. They clearly explained what would happen and listened carefully to my questions.
Visited November 2022
Review titled SpaMedica Wirral
Replied on 17 January 2023
Hi there, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent Practice
Rated 5 stars out of 5
by Liz Piercey - Posted on 25 November 2022
Professional and friendly staff.Made me feel at ease..offered coffee..tea or biscuits. What a nice gesture
Visited November 2022
Review titled SpaMedica Wirral
Replied on 29 November 2022
Hi Liz, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
Information supplied by Spamedica