SpaMedica Wirral
St. Catherine's Health Centre, Church Road, Birkenhead, Merseyside, CH42 0LQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Wirral.
Reviews
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Review titled Outstanding
Rated 5 stars out of 5
by Duncan DAVIS - Posted on 16 September 2023
My second visit to this practice and like the first it was a very relaxed experience with great stall looking after you throughout the visit. Big thanks to all of you.
Visited September 2023
Review titled SpaMedica Wirral
Replied on 21 September 2023
Hello Duncan, thank you so much for your 5-star review of SpaMedica Wirral. We’re really happy to hear you had such a great experience with us. Best wishes, SpaMedica.
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Review titled Very good service
Rated 5 stars out of 5
by Mrs C Beal - Posted on 14 November 2023
All staff are very professional and treatment for cataract was second to none. Highly recommended yhis service
Visited September 2023
SpaMedica Wirral has not yet replied.
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Review titled Very professional practice
Rated 5 stars out of 5
by Phil Ord - Posted on 13 September 2023
I was looked after very professionally and all staff were attentive very efficient. I would put tell other people if they were not sure to definitely attend spamedica.
Visited September 2023
Review titled SpaMedica Wirral
Replied on 21 September 2023
Hi Phil, thank you so much for your 5-star review of SpaMedica Wirral. We’re very pleased that you found our staff so professional and efficient. Wishing you all the best, SpaMedica.
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Review titled Outstanding service
Rated 5 stars out of 5
by Jacqueline Downes - Posted on 05 October 2023
From arriving until leaving the staff were very friendly and the operation went smoothly, the surgeon was very informative throughout the procedure making me feel at ease
Visited September 2023
Review titled SpaMedica Wirral
Replied on 11 October 2023
Hello Jacqueline, thank you very much for your 5-star review of SpaMedica Wirral. We’re happy to hear you had such an enjoyable experience with us and we are glad our team were able to put you at ease. Kind regards, SpaMedica.
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Review titled Fast efficient practice
Rated 5 stars out of 5
by Billy - Posted on 11 September 2024
I contacted my optician, due to my eyes deteriorating rapidly My optician sent me to spa medica I received my appointment within 4 weeks of being referred I went to st catherins hospital Wirral The staff were very helpful, polite and friendly One down side on both my visits, the clinics ran at least 50 minutes late Had my first visit was given eye drops, had to return a week later On my second return clinic run behind time again by 40 minutes I was told my eyes were now ready for the procedure This appointment was on a Saturday I went to the desk thinking I would get an appointment for a few weeks time I was given an appointment for 3 days later The procedure itself took less than 10 minutes Given booklet and eye drops to take for the next two weeks I would highly recommend this service Apart from the slight delays , it was a very fast service
Visited September 2023
SpaMedica Wirral has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Neil Atkinson - Posted on 18 September 2023
From an initially nervous 1st visit, I was completely put at ease by all the staff, from Reception through to the Surgeon. The procedure was fast and painless and the result so far is fantastic. Ist cataract done, can't wait for the next
Visited September 2023
Review titled SpaMedica Wirral
Replied on 21 September 2023
Hi Neil, thank you very much for your 5-star review of SpaMedica Wirral. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease and we look forward to welcoming you back for your next treatment. Warm regards, SpaMedica.
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Review titled Disappointed
Rated 3 stars out of 5
by Monica - Posted on 07 September 2023
At pre assessment I was assured I would be given sedation this didn't happen and was also told I would only feel pressure on the eye. I had a shock when the procedure was painful. I am not inclined to pròcedewith the second eye.
Visited September 2023
Review titled SpaMedica Wirral
Replied on 13 September 2023
Hello Monica, thank you very much for your review of SpaMedica Wirral. Thanks for bringing this to our attention, we are very sorry to hear you have had an unpleasant experience with us and we really appreciate your feedback, this will be passed on to our teams. Warm regards, SpaMedica.
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Review titled wonderful treatment
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2023
Hello I am so pleased with the care and attention of having both eyes treated for cataracts . I found the post cataract surgery book helpful too.
Visited August 2023
Review titled SpaMedica Wirral
Replied on 31 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Wirral. It’s lovely to hear you had a positive experience with us. Wishing you all the best, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by N Gibson - Posted on 10 August 2023
Excellent does not begin to cover the service I have received over the last few months. I have had both eyes done and the experience has been outstanding...from the first assessment through to discharge today I have had the best care from all members of staff, nothing has been too much trouble and they have always answered questions and explained each stage which has been reassuring. Thank you.
Visited August 2023
SpaMedica Wirral has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by David - Posted on 07 November 2023
Both cataracts removed and a follow up visit..on each of the three visits the service I received was 100%..all staff in each department were caring,kind and gave me a complete feeling of confidence.I would highly recommend SpaMedica.
Visited August 2023
SpaMedica Wirral has not yet replied.
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