SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 18 August 2024
I was very impressed with all aspects of this service. Minimal wait times, clinics run like a well oiled machine.Staff polite and professional. Excellent results.
Visited June 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Good Experience
Rated 5 stars out of 5
by Dave - Posted on 28 June 2024
From beginning to end an excellent service on behalf of NHS. A friendly welcome which continued throughout the time there. Holdups did occur but overall time spent there was within guidance. Sometimes delays inevitable. Thank you for your time, and the experience of regaining almost perfect sight
Visited June 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great Hospital & Staff
Rated 5 stars out of 5
by Adrian Schulman - Posted on 04 June 2024
I was referred to this practice by my optometrist. Within a week I was called with an appointment for an assessment. When I attended, I was immediately impressed by friendliness of all the staff. They put me at ease and showed me total professionalism. It was decided that I only needed treatment on one eye and because I required transport they would ring with date for the procedure. I was duly offered an appointment and informed that the driver would ring me the preceding day to arrange a collection time which he duly did. When I arrived at the hospital I was very anxious, but the attitude of all the staff soon put me ease. I had the operation and can truly say I felt no pain. Afterward I suffered slight discomfort, nothing I could not cope with, and by the following morning I was back to normal. I have noticed a marked improvement in my vision already. My sincere thanks to all concerned,
Visited June 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellent throughout
Rated 5 stars out of 5
by Dorothy - Posted on 25 June 2024
From the beginning all the staff were extremely friendly and reassuring. They answered all my concerns and, although I was rather nervous, put me at ease. I am so pleased with the outcome, cannot believe how clear my vision is now.
Visited June 2024
Review titled SpaMedica Stockton-On-Tees
Replied on 27 June 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled SpaMedica-Cateract Removal
Rated 5 stars out of 5
by Andrew Talbot - Posted on 22 May 2024
There's no word for this cateract removal service that SpaMedica carried out other than outstanding. From the contact to the final second eye procedure all the staff from the doorman, reception staff, nurses and consultants were more than extremely professional and compassionate during each process of the procedure. From the first referral to completion it took less than 10 weeks only due to me having a weeks holiday in between the two cateract removal procedure. I would fully recommend SpaMedica for this procedure to anyone no matter who they are. Thank you again for everything you have done for me during this time.
Visited May 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by D . Hickman - Posted on 05 June 2024
I had my first cataract removed and a new lens put in on 31st May 24 , I was a bit anxious when I went in but everyone there were great from the doorman to the reception, nurses and surgeon , all them put me at ease , explain everything to me what was going to happen . I didn't feel any pain when I had it done . I was given some drops to put in and a booklet to explain what it would be like over the few days following the procedure, would definitely recommend this hospital they are very professional, just waiting to get my other eye done .
Visited May 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellent facility
Rated 5 stars out of 5
by David Ashworth - Posted on 20 May 2024
A very reassuring experience with very professional people, two cater acts removed within eight weeks from referral. Thank you.
Visited May 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Faultless
Rated 5 stars out of 5
by John Wilson - Posted on 24 May 2024
A very short time after my operation on my left eye, i had my had my right done. Once again, the whole experience was faultless from start to finish. As before, everything was fully explained as what was going to happen. The actual surgery was, as previously, totally pain- free and quickly carried out. The staff, as before, were brilliant.
Visited May 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled good service
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2024
what a fantastic experience cared for start to finish one eye done no problem with having my next eye done in 5 weeks in this place. the staff were really professional and polite.
Visited May 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Pauline or Stobbart - Posted on 23 May 2024
Had both cataracts done here. Very, very efficient staff from entering the building until leaving. I would absolutely recommend having cataract surgery at this hospital. I cannot praise the staff enough. It was all plain sailing with each member of staff knowing exactly what to do. I went into the Theatre at 9.10 and the op was finished at 9.28. When you arrive you see a nurse who goes through your paperwork then she puts a seed into the bottom of your eye to dilate your pupils. You then wait for about an hour until eye is fully dilated. You then go through to another room to have drops to numb the eye. The doctor comes in to say hello. You go into theatre and have the op. Afterwards you wait outside a room for 5 minutes while your discarge is sorted. You are given eye drops to go home with. It is thoroughly explained to you how to use the eye drops. Then you are ready to be collected by whoever is collecting you. All done and dusted in less than 2 hours.
Visited May 2024
SpaMedica Stockton-On-Tees has not yet replied.
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