SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled First Class.
Rated 5 stars out of 5
by S Davies - Posted on 02 December 2022
The staff are friendly and very caring. The surgery is clean with plenty of relaxing tea and coffee. The procedure was quick and I felt well looked after.
Visited December 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 07 December 2022
Hi S Davies, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Cataract Surgery
Rated 5 stars out of 5
by Kevin Dawson - Posted on 29 December 2022
I attended the Stockton Clinic for both my Cataract Operations. Each one was a different experience. My fist experience, for my left eye, was that the staff were very welcoming and checking in was pleasant and fairly efficient. The worst part was the waiting in the pre-op room while my pupil dilated. I was very anxious but the surgery was over in about 10 minutes, though there appeared to be little explanation going on during the op. Post-op care was excellent and efficient, with the appropriate explanations given. When I attended for my second op on my right eye, I waited for over 10 minutes to be able to enter the building, ringing the bell many times. My appointment time was 12:20. I was then booked in and sat around for for quite a while before being called into pre-op by a nurse who appeared to have had any sense of humour removed. When she placed the Blood Pressure cuff on my arm, I asked if it was a large one, and she brusquely replied it was the only one there was. As the cuff was blowing up I could hear the Velcro coming apart, I have large muscular arms. The nurse stated that although my BP was high it was within range. She did not like being told that if she had used the correct size cuff the reading would have been normal. I sat in pre-op for over an hour, with no one being taken in to theatre. I was eventually taken into pre theatre and the surgeon came in and introduced herself, though I had no idea of what her name was. This time I was asked to focus on the three lights, I felt a bit of discomfort initially and was given more local anaesthesia. I heard various explanations during the op an I kept being told to keep my eye still. The next thing I was told that the op was over and I could get up off the table. The post-op nurse was very caring and had a good sense of humour and said that there should be large cuffs for the BP machine - she used one and my BP was satisfactory. The nurse apologised for the delay and explained that an early patient had suffered a horrendous nose bleed when they first lay on the operating table. Equipped with my bag of goodies I was soon despatched home. The following day my right eye was fine and I checked that I could read a number plate at 20m so was driving less than 24 hours after the op. Following my left eye op I had no problems putting the eye drops in, however for my right eye, my success rate was about 1 in 5 going into my eye. Overall, I found the experience generally satisfactory and have been amazed at being able to see vibrant colours again and hymn numbers from the back of church. I would certainly recommend SpaMedica to anyone needing Cataract Surgery
Visited December 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 03 January 2023
Hi Kevin, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Roy - Posted on 26 December 2022
Attentive and efficient staff. Everything was carried out promptly. It was a great place where I was made to feel at ease.
Visited December 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 03 January 2023
Hi Roy, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2022
The staff are friendly and welcoming, make you feel at ease all the way through the process. I would definitely recommend Spa Medica to anyone who needs to have cataract surgery.
Visited December 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 20 December 2022
Hi there, thank you very much for your 5-star review of SpaMedica Stockton-On-Tees. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Michael Willson - Posted on 17 December 2022
Every one of staff was extremely engageing,warm and helped to make me feel comfortable and relaxed at time of some anxiety. A thoroughly pleasant experience.
Visited December 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 20 December 2022
Hi Michael, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great Practice
Rated 5 stars out of 5
by Joyce Eckels - Posted on 25 November 2022
The best hospital i have ever attended. The staff from the receptionist to the medical staff were so friendly and put me at ease immediately
Visited November 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 29 November 2022
Hi Joyce, thank you for your 5-star review of SpaMedica Stockton-On-Tees. We’re delighted you felt looked after so well during your time with us. Kind regards, the SpaMedica Team
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Review titled really good practice
Rated 5 stars out of 5
by derek hodgson - Posted on 23 November 2022
very good place put you at ease from getting there and the process of having eye done is no problem thanks to all the staff
Visited November 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 25 November 2022
Hi Derek, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Eye watering experience
Rated 5 stars out of 5
by Yvonne Campbell - Posted on 16 November 2022
From the first consultation to eventual surgery my care and treatment has been excellent. The centre in Stockton is modern efficient and the staff are excellent also. The whole experience although being daunting for me personally has been made easier by the staff.
Visited November 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 18 November 2022
Hi Yvonne, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s lovely to hear that our team took such great care of you. Kind regards, the SpaMedica Team
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Review titled Great team
Rated 5 stars out of 5
by Carol - Posted on 01 December 2022
A big thank you to every member of staff that I met on the day of my pre med and on the day of my surgery, for your smiles, help, reassurance and professionalism Everything was explained to me clearly, before, during and afterwards. I left, knowing you were there for support, should I need it. What a team! Today my vision is unbelievably improved, I’d forgotten how colourful the world was! I will certainly be back when it’s time to have my other eye done!
Visited November 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 05 December 2022
Hi Carol, thank you for your 5-star review of SpaMedica Stockton-On-Tees. Comments like yours really means so much to our teams. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2022
A very efficient process. Very welcoming and friendly experience Everyone was kind and reassuring.
Visited November 2022
Review titled SpaMedica Stockton-On-Tees
Replied on 30 November 2022
Hi there, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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