SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Stockton-On-Tees.
Reviews
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Review titled Excellent experience
Rated 5 stars out of 5
by Kenneth Walker - Posted on 25 February 2023
I was referred to SpaMedica Stockton on Tees by my optician which resulted in laser treatment.They contacted me quickly for assessment and my treatment date was arranged at the end of this appointment.The YAG laser procedure was a very quick and painless operation. The staff are all very friendly and professional and I have no hesitation in recommending SpaMedica.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 27 February 2023
Hi Kenneth, thank you very much for your 5-star review of SpaMedica Stockton-On-Tees. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2023
Have recently had my 2nd surgery and as with the 1st surgery you were put at ease as soon as you arrived. The staff are friendly and very professional, can't thank them enough for their care.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 15 February 2023
Hi there, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Incredibly impressed
Rated 5 stars out of 5
by Helen Howie - Posted on 07 February 2023
The service was exemplary; I can't praise Spa Medica enough. Even though I am in my mid-50s and perfectly competent, I still appreciated being guided by a member of staff every step of the way from the front door through all the different rooms to surgery and beyond. I was greeted with a cup on tea on arrival and found the waiting areas relaxed and approachable. The process was very efficient, personal, friendly and highly competent. It couldn't have been smoother. It was such a relief to find they don't make a drama out of the procedure - it was so professional, efficient and effective. I would highly recommend this provider to anyone needing cateract surgery.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 10 February 2023
Hi Helen, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Kenneth Devere - Posted on 18 February 2023
I had my second cataract op on 14 Feb and everything went just fine, the staff we great as were the staff at Gateshead Branch where I had my first cataract op in Jan.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 21 February 2023
Hi Kenneth, thank you for your 5-star review of SpaMedica. We're pleased to hear that you were happy with the service you received at both our Stockton-on-Tees and Gateshead hospitals. Kind regards, the SpaMedica Team
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Review titled Great staff and services
Rated 5 stars out of 5
by Kathleen Gill - Posted on 17 February 2023
Can’t recommend enough ! My cataract surgery was complex but I was made to feel at ease by the lovely staff and surgeon . Everything was explained to me in detail and nothing was a problem . Absolutely first class .
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 21 February 2023
Hi Kathleen, thank you for your 5-star review of SpaMedica Stockton-on-Tees. It's great to hear that you would recommend us. Your kind words have been relayed on to the team. Kind regards, the SpaMedica Team
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Review titled Wonderfull Hospital
Rated 5 stars out of 5
by Robert Wheatley - Posted on 18 February 2023
I have now had both eyes treated atSpamedica for cataracts and found all the. staff were wonderfull and made feel at my ease during the operations and my resulting eyesight is top notch.I can’t praise them high enough.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 21 February 2023
Hi Robert, thank you for your 5-star review of SpaMedica Stockton-on-Tees. We're delighted to hear that our team were able to put you at ease. Your kind words have been passed on to them. Kind regards, the SpaMedica Team
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Review titled Excellent thoroughout
Rated 5 stars out of 5
by John & Maureen Whatmore - Posted on 02 March 2023
The treatment on the 3 Feb was for our second eye operation. The transport to Stockton was on time, a good experience and so we arrived relaxed and ready. The only concern had been the what seemed a long wait for the 2nd operation; we understand this is the result of our needing transport. The clinic is modern, clean, and all the staff very kind and helpful, The coffee/tea and biscuits were much appreciated. Keep up the good work. Thank you all - transport drivers, nurses, surgeon, clerical works servicing desks.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 03 March 2023
Hi John and Maureen, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Second to none.
Rated 5 stars out of 5
by Dave Whitfield - Posted on 23 February 2023
Cannot thank this hospital enough for the care they took with me and the putting me at ease during the eye operation even the care that the Spamedica driver took in getting me safely there and back, a well organised team , thank you again.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 23 February 2023
Hi Dave, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2023
Could not fault any part of the procedures from start to finish. My only advice to several people I have spoken to who were coming for the procedures was to wear something warm in the operating theatre as I found the air conditioning very cold but that may have been just a personal thing.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 15 March 2023
Hi there, thank you for your 5-star review of SpaMedica Stockton-On-Tees. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent service
Rated 5 stars out of 5
by Barry Harker - Posted on 01 March 2023
Excellent service from all of the Team from to arrival at the centre to leaving, professional and caring staff all with a smile. Highly recommend this company.
Visited February 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 01 March 2023
Hi Barry, thank you very much for your 5-star review of SpaMedica Stockton-On-Tees. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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