SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Val Raine - Posted on 03 December 2024
Service wonderful, staff all welcoming, doing a great job. Yesterday must have been difficult with surgeon phoning in sick. Managed to get replacement, so pleased. Many thanks for all the care.
Visited December 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Reassuring Experience with Excellent Results
Rated 5 stars out of 5
by Sue Nichol - Posted on 23 December 2024
My Mum, age 97, was referred by our optician for assessment at Spa Medica Willerby, who referred her to Spa Medica Stockton for complex cataract surgery on both eyes. Initially because of her age we were nervous but we needn't have been - the whole process has been excellent. There was an identical welcome by a friendly gentleman and smiling receptionists at both hospitals. Caring nurses explained clearly what was to happen both before, during and after. At Spa Medica Stockton the same lady surgeon operated on both eyes and took the time to talk to Mum before and after. Refreshments were available throughout - much appreciated by me as I waited. Mum is amazed how well she can see through the first eye, and although still on drops says her second eye is the same. Thank you Spa Medica for your time, care, skill, reassurance, friendliness and support from the wonderful staff we met. An excellent and successful experience for Mum and relief for me that her quality of life has been enhanced. Thank you so much.
Visited December 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellent practice with great care
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2024
Was referred very quickly to SpaMedica following a visit to my opticians in November. Pre-op assessment on 6th December went well, and booked in for my operation on 12th. Had a bit of a wait whilst going through the system, which could have been stressful, but having talked to some friends who recently went through the same procedure, was reassured by their comments. All staff at SpaMedica were excellent, treated me with care and professionalism. The actual operation only took a few minutes, and I was made to feel comfortable throughout. Have nothing but praise and admiration for the surgeon and her support staff. After care instructions were clear and concise. Within a couple of days my eyesight in my right eye had improved no end, and everything seems a lot clearer and more defined. Have a few problems with putting eye drops in, but managing. Looking forward now to hopefully having my other eye operation in January. Thank you to all those involved.
Visited December 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Pam Brown - Posted on 15 December 2024
I was welcomed into the Building for a recent Cataract Removal Operation. Staff were very friendly and efficient, Rooms clean and welcoming. Overall a pleasant and stress free experience.
Visited November 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Extremely well looked after
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2024
From the moment you walk through the door and are greeted by a very friendly concierge who takes you up to the reception and eases your nervousness of first time visit to an eye clinic, you feel extremely well looked after. Every single person is very friendly , introducing themselves and taking all the time and patience to explain step by step what is going to happen. The day of surgery went very well too, even the surgeon takes time to say hello and I felt in very safe hands throughout. Post surgery which amazingly only lasted about 15mins everything is once again explained to you and I felt confident with the aftercare too. 2 1/2 days later my eye is healing nicely, no pain and strange as it may sound I am looking forward to getting my second eye done at Spa Medica and for the first time in my life probably being glasses free. Thank you soooo much !!
Visited November 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled fantastic practice
Rated 5 stars out of 5
by Graham Tebbs - Posted on 31 October 2024
From the moment of my 1st visit starting at the entrance desk the whole staff were all so kind caring and professional thank you, nothing was too much trouble, I look forward to my next treatment with you.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled First class
Rated 5 stars out of 5
by David Bellew - Posted on 18 October 2024
Unbelievably fast and efficient system. Patient care first class and surgery was surprisingly quick and pain free. Highly recommended. Everyone from receptionists to nurses to consultants were careful and caring.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellence in all areas
Rated 5 stars out of 5
by Mrs Linda M Chawner - Posted on 28 October 2024
What an amazing staff in all grades from cleaner to surgeon. Great care and so efficient Most welcoming and explained everything so clearly Would recommend Thank you for all your care and follow up
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Excellent care and service
Rated 5 stars out of 5
by Darryl Richardson - Posted on 02 November 2024
From the initial contact to the procedure being carried out was fast and efficient. Could not have asked for better treatment from caring considerate staff all levels along the journey.
Visited October 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Superb experience
Rated 5 stars out of 5
by Jan ilsley - Posted on 17 September 2024
my 85yr old mother had a cataract op here. from the pre assessment through to the operation, all staff were outstanding. my mother has some dementia and is profoundly deaf, so hospital appointments and procedures can be overwhelming for her, but everyone, from the chap at the door, helping us in and escorting us to the correct area, reception, nurses and the surgeon, made her experience as relaxed and pleasant as possible. i was able to stay with her until she went in to surgery and she walked back out within 15mins. the surgeon came and updated me personally on how it all went. follow-up instructions on eye drops etc, were given verbally, alongside leaflet information in a goody bag. mum was made to feel special and her whole experience was superb. she wanted to take the chap at the door, home with her. "a lovely doctor, that one
Visited September 2024
SpaMedica Stockton-On-Tees has not yet replied.
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