SpaMedica Sheffield
Unit 6, Smithywood Drive, Sheffield, S35 1QNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Marvellous practice
Rated 5 stars out of 5
by Frances DONNER - Posted on 24 November 2022
I had my cataract removed yesterday. The staff were all fantastic, helpful, very friendly & efficient! They all went out of their way to make me feel comfortable & confident in what was about to happen!
Visited November 2022
Review titled SpaMedica Sheffield
Replied on 25 November 2022
Hi Frances, thank you for your 5-star review of SpaMedica Sheffield. We’re delighted you felt looked after so well during your time with us. Kind regards, the SpaMedica Team
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Review titled Superb
Rated 5 stars out of 5
by Paul Turner - Posted on 20 November 2022
The process from the moment you walk through the door for your appointment is excellent. Staff are warm and friendly and communicating with you throughout with the information you need and give you the opportunity at every stage to ask any questions you have which are answered openly and honestly. You are having a medical procedure which I guess most people wouldn't look forward to having to undergo and I was no different. However I was made very welcome and comfortable and my experience was made as good as its possible by the fantastic staff.
Visited November 2022
Review titled SpaMedica Sheffield
Replied on 21 November 2022
Hi Paul, thank you for your 5-star review of SpaMedica Sheffield. It’s lovely to hear that our team took such great care of you. Kind regards, the SpaMedica Team
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Review titled Mixed reaction - good parts and bad parts.
Rated 2 stars out of 5
by Anonymous - Posted on 23 November 2022
Dismal grey building on grey scrubby industrial estate. Not well signposted so hard to find. Reception lounge dismal grey from floor to ceiling. Nurses friendly and welcoming. Coffee machine out of order. This was the first experience of surgery I have ever had in my life (I am 82). I realise that the surgeons do these surgeries dozens of times a week but for me this was a major life event so I was very nervous. First surgery: Surgeon talked all the time over my head with his colleagues about who was on the weekend stint which made me feel he was not concentrating on what he was doing to my eye. I was startled and jerked when he pushed something hard into my eye and threw water into my face. Uncomfortable but bearable. Second surgery (same surgeon): I asked him if the surgery would leave me with the same vision in both eyes. I also asked if he would let me know what he was going to do to me before he did it so I would not be so startled. He seemed annoyed by these questions. His dismissive reaction made me feel he thought me stupid and ignorant which made me very frightened of him. Nurses could see I was scared and trembling and offered to hold my hand but surgeon said brusquely "Oh, leave it, leave it". No empathy. More pain than first surgery. In a state of shock afterwards. But both surgeries seem to have been successful and my vision is clearer and brighter. I would not like to have to go back there again.
Visited November 2022
Review titled SpaMedica Sheffield
Replied on 29 November 2022
Hello there, thank you for your review of SpaMedica Sheffield. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. Wishing you all the best for the future, from the SpaMedica team.
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