SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and painless experience.
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2024
Over the past 3 months I've had cataracts removed from both eyes. The whole experience was excellent. Wonderfully reassuring & comforting surgeon and staff. Very professional and efficient. I couldn't have asked for better.
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Susan Roberts - Posted on 26 August 2024
From start to finish this clinc is one of the best l have ever been they treat you with respect nothing to much trouble for them they exsplain everytime in terms you can understand the surgery was painless Q my surgeon was brillitant .5 Star all the way ..
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Couldn't be faulted
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
From helpful efficient reception staff through great medical staff and a very thorough and caring optometrist, Spa Medica Poole was a first class experience
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Grateful patient 3rd august - Posted on 04 August 2024
Words can hardly convey the efficient and caring team at Spa Medica. Everyone was helpful and cheerful putting their many patients at ease. How reassuringly the Surgeon explained exactly what he was doing during the cataract op. Fully recommend
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Susan Orr - Posted on 09 September 2024
Everything from start to finish and with my recuperation at home this last fortnight has been so easy and straightforward and I’m glad to say I am very happy with the outcome of the removal of cataract.
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Professional and caring
Rated 5 stars out of 5
by Mike Cannon - Posted on 29 July 2024
The whole procedure from greeting though to departure was very professional, but always backed with personal caring and consideration. Surgery was quick, but showed understanding. Excellent attitude shown by the surgeon and his theatre team. Throughout the whole visit, everyone at SpaMedica was supportive.
Visited July 2024
SpaMedica Poole has not yet replied.
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Review titled Efficient and very friendly
Rated 5 stars out of 5
by Caroline Dilke - Posted on 17 July 2024
The experience began with a kind and punctual driver, then every NHS employee I met all day was doing a grand job, putting us at our ease and carrying out their tasks with care and efficiency. I have no complaints at all.
Visited July 2024
SpaMedica Poole has not yet replied.
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Review titled Very efficient and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
Very friendly efficient service on each visit . Reception staff excellent and even got me a drink and made me feel at ease . All the staff kept me informed of what would be needed and what to expect at every stage of both my cataract surgeries and after care when there was a problem extremely good Thank you all
Visited July 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent performance all round
Rated 5 stars out of 5
by Pamela Mary Cooper - Posted on 25 July 2024
All the people involved in my cataract operation were friendly, helpful and professionally sound. I have no qualms about returning for the other eye.
Visited July 2024
SpaMedica Poole has not yet replied.
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Review titled Good but with draw-backs
Rated 4 stars out of 5
by P Redman - Posted on 15 August 2024
Initial Assessment very uncomfortable. With cataracts bright lights are painful. Assessment for second cataract operation only carried out by phone 2 days before operation due and resulted in postponement and thus loss of money due to last minute cancellation of arrangements for care of spouse and travel. Postponement due to reason, which was not mentioned in booklet. Treatment centre distant and difficult to access except by (expensive) taxi rides. After each phase (Pre-assessment Op1 and Op2), a letter was sent to the wrong GP (although the right practice) but I was not sent a copy, which meant that I was unaware of the need to extend dosing my eyes beyond the 14 day period following each operation, until I happened to consult my GP notes on another matter and spotted the correspondence from Spa Medica. However the actual operations were well conducted etc. and I am pleased with results.
Visited July 2024
SpaMedica Poole has not yet replied.
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