SpaMedica Norwich
Discovery House, 4 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Norwich.
Reviews
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Review titled Overall thoughts
Rated 5 stars out of 5
by David Hawkes - Posted on 15 February 2023
Having just been through two cataract procedures at Spa Medica, Norwich I found the levels of care, competence and efficiency high at all stages, from reception to completion. Well done and thanks.
Visited January 2023
Review titled SpaMedica Norwich
Replied on 17 February 2023
Hi David, thank you for your 5-star review of SpaMedica Norwich. Comments like yours really means so much to our teams. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled So pleased
Rated 5 stars out of 5
by Teresa Parish - Posted on 02 February 2023
I was so nervous about having my cataracts done, but no need the whole experience was faultless from the reception staff and there friendliness to nursing staff and the compassion they showed I felt no pain having the operation just slight discomfort and the whole thing was over within twenty minutes I was so impressed was offered tea and biscuits through out would highly recommend
Visited January 2023
Review titled SpaMedica Norwich
Replied on 04 February 2023
Hi Teresa, thank you very much for your 5-star review of SpaMedica Norwich. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Jennifer Thorpe - Posted on 14 December 2022
Was nervous about having my cataract done. The staff were so friendly and supportive made me feel at completely at ease. I have to have other eye done next year and not worrying about it at all
Visited December 2022
Review titled SpaMedica Norwich
Replied on 15 December 2022
Hi Jennifer, thank you for your 5-star review of SpaMedica Norwich. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Excellent service
Rated 5 stars out of 5
by Susan stratford - Posted on 13 December 2022
Very helpful staff all very positive ,very caring . Each stage of treatment explained very well . Nothing too much trouble , nothing to worry about.
Visited December 2022
Review titled SpaMedica Norwich
Replied on 15 December 2022
Hi Susan, thank you for your 5-star review of SpaMedica Norwich. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great Practice
Rated 5 stars out of 5
by Brenda Manchester - Posted on 07 December 2022
What fantastic service, from having the assessment to the operation all the staff couldn't have been better, and what a lovely spotlessly clean clinic. I will have no qualms in going back to have my second eye done. Thank you Spa Medica team, Norwich.
Visited December 2022
Review titled SpaMedica Norwich
Replied on 12 December 2022
Hi Brenda, thank you for your 5-star review of SpaMedica Norwich. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Excellent service and treatment
Rated 5 stars out of 5
by David Warren - Posted on 19 December 2022
The whole process was excellent from start to finish. Staff very helpful, friendly and courteous from reception right up to and including the surgeon. Looking forward to my second Cataract Operation and treatment. Outcome on the first is very impressive.I would recommend this process to anyone who is having problems with cataracts and to feel safe and secure at SpaMedica.
Visited December 2022
Review titled SpaMedica Norwich
Replied on 20 December 2022
Hi David, thank you very much for your 5-star review of SpaMedica Norwich. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Wonderful Experience
Rated 5 stars out of 5
by Dorothy Holmes - Posted on 26 January 2023
From my first visit to Spa Medica to having surgery was a pleasure. Every member of staff that I dealt with was friendly, helpful and professional and really put me at ease. From the appraisals to the surgery everything was clearly explained to me.
Visited November 2022
Review titled SpaMedica Norwich
Replied on 30 January 2023
Hi Dorothy, thank you for your 5-star review of SpaMedica Norwich. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Susie Whitehouse - Posted on 29 November 2022
I elected to use SpaMedica to treat my cataract. Both the initial assessment and the actual operation were taken care of in a very efficient way in very pleasant surroundings. All members of staff were polite and friendly. Everything was explained both before and after the procedure and the care couldn’t be faulted.
Visited November 2022
Review titled SpaMedica Norwich
Replied on 30 November 2022
Hi Susie, thank you for your 5-star review of SpaMedica Norwich. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent Care
Rated 5 stars out of 5
by Bet Davies - Posted on 15 November 2022
Extremely nervous about any eye operation, I was impressed by the advanced diagnostic machinery used and the clarity of the literature. Everything ran smoothly and painlessly on the day, and the Discharge Nurse not only convinced me I could actually succeed in putting the essential drops in my eyes post op. without shooting them everywhere, but also discussed the post op instructions in the light of my lifestyle, interests and how to cope when living alone. All the staff, including those at the front desk were very helpful. I won't be nervous next time.
Visited November 2022
Review titled SpaMedica Norwich
Replied on 16 November 2022
Hi Bet, thank you very much for your 5-star review of SpaMedica Norwich. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled excepsional servce
Rated 5 stars out of 5
by david jeffreys - Posted on 09 December 2022
this appointment for a cateract service was exemplyfied with a caring individual approach with attention to every detail both personnal and documental information.
Visited November 2022
Review titled SpaMedica Norwich
Replied on 12 December 2022
Hi David, thank you for your 5-star review of SpaMedica Norwich. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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