SpaMedica Kendal
Juniper House, Murley Moss Business Park, Oxenholme Road, Kendal, Cumbria, LA9 7RLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Kendal.
Reviews
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Review titled Superb service
Rated 5 stars out of 5
by Gary Lightfoot - Posted on 31 August 2023
I had cataract surgery. Everything was highly efficient, friendly and relaxed. I was made to feel at ease throughout and I was only on site for 90 minutes total. Top quality service.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 12 September 2023
Hello Gary, thank you very much for your 5-star review of SpaMedica Kendal. We’re happy to hear you had such a good experience with us. Wishing you all the best, SpaMedica.
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Review titled Modern, efficient and very professional facility
Rated 5 stars out of 5
by Philip James Winter - Posted on 26 August 2023
I went for a cataract pre-op assessment on Saturday 19th August and the surgery was scheduled for the following Friday. Everything was thoroughly explained to me, and I was given ample opportunity to ask questions. The surgery itself was quick and painless, and full and clear instructions were given to me immediately prior to the procedure by the surgeon as to what I should and should not do during the operation. The anaesthetic was by eye drops, no needles were involved, and it was a totally painless experience. It is now the day after the operation, and I have now removed the eye shield and have started using the eye drops given to me. Other than occasional aching in the operated eye during the night, I have not suffered any discomfort whatsoever, my vision is clearer and brighter in that eye, but obviously doesn’t quite match the existing prescription in my present glasses. This will require a new prescription after things have settled down in a few weeks time. My 4 week follow up appointment is with my own optician, so I won’t have to travel again. I can happily recommend Spa Medica, the waiting list is short, typically about 4-6 weeks referral to op, and the service is second to none, very friendly and very professional. The premises are modern, very clean and welcoming. When you arrive you are welcomed at the door, signed in and offered refreshments, and after your operation aftercare is explained thoroughly, and you can ask about anything that you’re unsure about, and you are given any medications you will require and an information booklet to take home with you. I’d just like to say a big thank you to all the Spa Medica team for making my experience such a smooth and positive journey back to clear eyesight, and wish you all well for the future. Many thanks.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 28 September 2023
Hi Philip, thank you very much for your 5-star review of SpaMedica Kendal. We're very pleased to hear you went into your surgeries well informed and comfortable and it is great to hear you had such an excellent experience with us. We are very pleased that you found our staff so professional and friendly. Wishing you all the best for the future, SpaMedica.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
Staff all very efficient and friendly and all were professional. Very good set up for cataract surgery. Kept patient and supporting family informed at all times. Only criticism was letter that came that related to pre-op assessment didnt have sufficient information, but a questioning email was very quickly answered.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 24 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Kendal. It’s lovely to hear you had a positive experience with us. Best wishes, SpaMedica.
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Review titled Brilliant
Rated 5 stars out of 5
by Paul maclachlan - Posted on 22 August 2023
My visit to the surgery was brilliant all the staff were truly amazing and welcoming making my visit stress free …even put up with my winding them up …would highly recommend them to anyone …the whole process was totally pain free and i send my best wishes to you all and see you next time xxx
Visited August 2023
Review titled SpaMedica Kendal
Replied on 24 August 2023
Hi Paul, thank you so much for your 5-star review of SpaMedica Kendal. It’s so nice to hear that our team took such good care of you and that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, SpaMedica.
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Review titled Workers of Miracles
Rated 5 stars out of 5
by Ian Brewis - Posted on 10 August 2023
An excellent, efficient, prompt and friendly service. Everything is carefully explained and there is ample opportunity to ask questions. The written information is perfect. The result has been amazing and beyond expectations. Many thanks to you all.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 28 September 2023
Hello Ian, thank you so much for your 5-star review of SpaMedica Kendal. We’re so pleased that you found our staff so efficient and friendly. Kind regards, SpaMedica.
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Review titled Amazing experience
Rated 5 stars out of 5
by Patricia Thoumine - Posted on 09 August 2023
Kindness, professionalism and caring describes the team and my experience of cataract removal was painless and interesting. I would highly recommend this clinic.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 14 August 2023
Hi Patricia, thank you very much for your 5-star review of SpaMedica Kendal. It’s lovely to hear that our team took such great care of you. Your kind words have been passed on to them. Best wishes from the SpaMedica Team
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Review titled Cataract removal
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
All staff were excellent. Staff were very caring on entering surgery, going to theatre and after the operation. Each step of the way ran smoothly.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 28 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Kendal. It’s great to hear you had such an excellent experience with us and we wish you all the best for the future. Kind regards, SpaMedica.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Lynn Bailey - Posted on 20 August 2023
Went for lens and cataract surgery 10/8/23 Was looked after brilliantly by all the Staff. Best thing ever. Can see everything now crisp and clear. Can't wait for next one done now.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 24 August 2023
Hi Lynn, thank you so much for your 5-star review of SpaMedica Kendal. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Best wishes, SpaMedica.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Audrey Stevenson - Posted on 05 August 2023
The whole experience was great from I walked through to door until I left after treatment. I visited 3 times for assessment and surgery and everyone was friendly and totally professional. I felt so at ease and would recommend anyone to use them. Absolutely everything was covered and I was encouraged to ask questions at every stage so that any concerns were answered. During surgery I was also asked if I was comfortable which was a very reassured.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 24 August 2023
Hi Audrey, thank you so much for your 5-star review of SpaMedica Kendal. We’re really happy to hear you had such a great experience with us and we’re so happy that you’d recommend us to others! Wishing you all the best, SpaMedica.
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Review titled great practice
Rated 5 stars out of 5
by dave - Posted on 14 September 2023
very efficient practice and organised excellent service you would not be seen and operated on any where near quick at a hospital, fully recommend.
Visited August 2023
Review titled SpaMedica Kendal
Replied on 21 September 2023
Hi Dave, thank you so much for your 5-star review of SpaMedica. We’re very pleased to hear you found our service so organised and efficient. We’re so happy that you’d recommend us to others! Kind regards, SpaMedica.
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