SpaMedica Kendal
Juniper House, Murley Moss Business Park, Oxenholme Road, Kendal, Cumbria, LA9 7RLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Kendal.
Reviews
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Review titled Superb Service
Rated 5 stars out of 5
by Harold Edwards - Posted on 06 October 2023
From referral to discharge, for cataract treatment for both my eyes, my experience of Spa Medica, Kendal has been excellent. The system deals admirably with what must seem as an endless demographic of cataract sufferers The staff perform their various roles and tasks methodically and effectively yet never lose the personal touch. I am exceedingly grateful to them all for their expertise and kind treatment
Visited October 2023
Review titled SpaMedica Kendal
Replied on 24 May 2024
Thank you so much for your review of SpaMedica Harold. It is nice to hear that you've had such an excellent experience with our service. Best wishes, SpaMedica.
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Review titled Great clinic
Rated 5 stars out of 5
by Brenda Raffles - Posted on 06 October 2023
This was my second visit to this clinic to have my cataract surgery and it was once again excellent service. I would recommend them to everyone
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hello Brenda, thank you very much for your 5-star review of SpaMedica. It's nice to hear that you've had such an excellent experience with us. Kind regards, SpaMedica.
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Review titled Excellence all round
Rated 5 stars out of 5
by Joseph Carter - Posted on 22 October 2023
Kind, helpful, friendly, expert treatment from all staff from start to finish of my first cataract removal. Modern, spotless facilities par excellence.
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hello Joseph, thank you so much for your 5-star review of SpaMedica. It's nice to hear that you've had such an amazing experience with our staff. Warm regards, SpaMedica.
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Review titled Full Marks
Rated 5 stars out of 5
by Jean Marshall - Posted on 21 October 2023
Full Marks to all the people at SpaMedica Kendal. Your expertise and genuine care and kindness is both refreshing and commendable.Thank You All.
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hello Jean, thank you very much for your 5-star review of SpaMedica. It's great to hear that you think so highly of our service. Best wishes, SpaMedica.
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Review titled A tale of two halves
Rated 4 stars out of 5
by Anonymous - Posted on 10 October 2023
My first cataract op was painless throughout. My second op ( different surgeon) hurt a lot. Too little anaesthetic maybe?
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. We are sorry to hear you have had a negative experience with our service on your second visit to SpaMedica. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send an email to contact@spamedica.co.uk with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your review very seriously and your feedback will be shared with senior management. Wishing you all the best, the SpaMedica team.
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Review titled Great treatment
Rated 5 stars out of 5
by Lynn Bailey - Posted on 28 October 2023
Just had my 2nd eye cataract surgery, and again the Staff and Surgeon were efficient and caring. I am overjoyed with the difference this Surgery has made to my vision and would recommend anyone to have it done. SpaMedica I cannot thank you enough.
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hi Lynn, thank you very much for your 5-star review of SpaMedica. It's excellent to hear that you found our service so efficient and caring. Warm regards, the SpaMedica team.
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Review titled no need to worry
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Pleasant, friendly and very professional. Every stage of the process was explained to me and my worries turned out to be unfounded. The surgery was quickly and competently carried out by professional staff and I was made to feel at ease. Can't wait to have the same treatment on my other eye.
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. We are delighted that you found our staff so friendly and professional. It's brilliant to hear that our staff were able to put you at ease. Wishing you all the best for the future, the SpaMedica team.
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Review titled Fast, effective and kind.
Rated 5 stars out of 5
by Charles Rowntree - Posted on 05 November 2023
All the staff on each of my tree visits were welcoming, helpful and kind. The procedure was made straightforward and explained well. I had no discomfort and was well looked after at all stages. The treatment or cataracts in both eyes was excellent and effective. Many, many thanks to you all.
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hello Charles, thank you very much for your 5-star review of SpaMedica. It's nice to hear that you felt welcomed into our Clinic and that you found our staff so kind. Kind regards, SpaMedica. .
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Review titled Great Service
Rated 5 stars out of 5
by marilyn - Posted on 04 November 2023
The whole experience at Spa Medica Kendal was very professional. Very helpful friendly professional staff. A very efficient service . I was put at ease from the very first pre op assessment until my final discharge. Would certainly recommend ! My eye sight on my operated eye is now fantastic! Thanks to all Concerned.
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hello Marilyn, thank you very much for your 5-star review of SpaMedica. It's great to hear that you found our staff so friendly and helpful. We are delighted that you would recommend us to others. Warm regards, SpaMedica.
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Review titled A wonderful practice
Rated 5 stars out of 5
by MOIRA - Posted on 06 November 2023
To have good sight because of the skilled eye surgeons, gives a feeling of gratitude – thank you so much. Cataract operations can seem daunting before experience of them; however my experience proves they do not hurt at all giving positive wonderful results. Thanks to all at SpaMedica Kendal. Moira
Visited October 2023
Review titled SpaMedica Kendal
Replied on 22 March 2024
Hello Moira, thank you so much for your 5-star review of SpaMedica. It's nice to hear that you are happy with the results of your surgery. Warm regards, SpaMedica.
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