SpaMedica Chelmsford
Fenton House 85-89, New London Road, Chelmsford, Essex, CM2 0PPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Linda Gowers - Posted on 05 October 2023
Everything was well organised. Everyone was so friendly, helpful, made me feel calm. Everything was explained to me every step of the way. Excellent treatment.
Visited September 2023
Review titled SpaMedica Chelmsford
Replied on 17 November 2023
Hello Linda, thank you very much for your 5-star review of SpaMedica Chelmsford. We're very pleased to hear you went into your surgeries well informed and comfortable. We are delighted to hear you found our staff so friendly and helpful. Warm regards, SpaMedica.
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Review titled Cataract Surgery
Rated 5 stars out of 5
by Colin Winter - Posted on 24 November 2023
I was impressed with the pre-assessment , the first eye surgery and then - yesterday the 23/11/23 - the second surgery. From first entering your premises both myself, and my daughter who drove me there, felt we were welcome and not just ‘another patient’. Every aspect of the procedures was explained, the surgery was painless and efficient and I was away from the hospital in about an hour and a half. The first op was on a very hot day and your team had difficulty in lowering the theatre temperature and they rang later that day to ask if I could return to collect anti-biotic drops to prevent infection but this was not possible. Imagine my surprise when the drops were delivered to my home later that day by one of the theatre staff - an action well beyond any expectations particularly as my home is some forty five minutes from Chelmsford. My second surgery was unfortunately delayed due to a road accident which prevented your staff from getting to work on time, but this only led to a delay of about fifty minutes, but surgery went ahead only about half an hour late. I can only express my delight at my treatment from reception to discharge and your Staff deserve my utmost praise. Thank you for making the whole experience very pleasant.
Visited September 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello Colin, thank you for your 5-star review of SpaMedica Chelmsford. We are delighted that your experience with us has been such a positive one and we are very pleased to hear our team were able to take good care of you. We apologise for any delays you may have experienced in your time at SpaMedica. Wishing you all the best for the future, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by June cooper - Posted on 06 September 2023
Very caring helpful staff at all levels made the experience pleasant would fully recommend this clinic to anyone who needed treatment .
Visited September 2023
Review titled SpaMedica Chelmsford
Replied on 12 September 2023
Hello June, thank you very much for your 5-star review of SpaMedica Chelmsford. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. Wishing you all the best, SpaMedica.
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Review titled Great practice. Fabulous staff
Rated 5 stars out of 5
by Anonymous - Posted on 03 September 2023
Greeted by a lovely guy on arrival and all the nursing staff were fantastic. Making my 90+ uncle feel completely comfortable before his operation
Visited September 2023
Review titled SpaMedica Chelmsford
Replied on 12 September 2023
Thank you so much for your 5-star review of SpaMedica Chelmsford. It’s great to hear your uncle had an excellent experience with us. Warm regards, SpaMedica.
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2023
Welcoming staff. Explained everything clearly. Surgeon introduced himself and went through any questions. Surgery was extremely efficient.
Visited September 2023
Review titled SpaMedica Chelmsford
Replied on 26 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. We’re happy to hear you had such a good experience with us. Best wishes, SpaMedica.
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Review titled Good efficient practice.
Rated 5 stars out of 5
by Paul Freeman - Posted on 20 September 2023
Extremely pleased with the results of my cataract surgery, very quick and efficient. I am interested in astronomy and am now able to see the stars clearly without any form of optical aid.
Visited September 2023
Review titled SpaMedica Chelmsford
Replied on 17 November 2023
Hello Paul, thank you very much for your 5-star review of SpaMedica Chelmsford. We are very pleased to hear you found our service so efficient and we’re delighted to hear you are enjoying your improved vision. Best wishes, the SpaMedica team.
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Review titled Spotless and clean.
Rated 5 stars out of 5
by JENNIFER PINDER - Posted on 03 August 2023
I found the practice spotlessly clean and the staff very caring and putting me at ease immediately. The procedure went smoothly with no problems, today the day after my eye feels so much better.
Visited August 2023
Review titled SpaMedica Chelmsford
Replied on 24 August 2023
Hello Jennifer, thank you so much for your 5-star review of SpaMedica Chelmsford. It’s so nice to hear that our team took such good care of you. Kind regards, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by John lewin - Posted on 04 August 2023
All staff and doctors and nurses were very understanding and professional and everything was explained to me in terms I could understand
Visited August 2023
Review titled SpaMedica Chelmsford
Replied on 24 August 2023
Hi John, thank you for your 5-star review of SpaMedica Chelmsford. We're very pleased to hear you went into your surgeries well informed and comfortable. Wishing you all the best, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by Sandra - Posted on 01 September 2023
Spotlessly clean and well organised. Everything on time and staff polite and helpful. Everything explained and their system worked like clockwork. The operation was painless and aftercare was explained thoroughly.
Visited August 2023
Review titled SpaMedica Chelmsford
Replied on 12 September 2023
Hi Sandra, thank you very much for your 5-star review of SpaMedica Chelmsford. We’re very happy you found our staff so helpful and polite. Kind regards, SpaMedica.
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Review titled Friendly and experienced
Rated 5 stars out of 5
by Pamela O’Sullivan - Posted on 23 August 2023
Had cataract surgery. Went ahead on time and made me feel at ease and explained everything to me as he went along. Very pleasant staff
Visited August 2023
Review titled SpaMedica Chelmsford
Replied on 12 September 2023
Hello Pamela, thank you for your 5-star review of SpaMedica Chelmsford. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Kind regards, SpaMedica.
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